Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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Sales Cloud - Facilities
What do you like best about the product?
I appreciate the centrality of customer information in Salesforce, which has facilitated the use of data instead of dispersing it across legacy systems. The customizable layout according to operational needs and the timeline are aspects that I find quite interesting. Additionally, the platform offers a gamified way of continuous learning that keeps the team engaged and always challenged to learn more.
What do you dislike about the product?
I understand that Salesforce's pricing is still a bit expensive, which makes the tool difficult to use for small businesses.
What problems is the product solving and how is that benefiting you?
I use the product to centralize customer information, eliminating legacy systems and ensuring constant updates, which engages my team in a gamified way for continuous learning.
Increase sales and improve ombistudio solutions using forms for anti money laundering
What do you like best about the product?
Customer experience filling out forms and integrating the a financial CORE used for AMLO protection
What do you dislike about the product?
Professional Licensees only allows 5 objects and no integrations
What problems is the product solving and how is that benefiting you?
Customer experience shifting from Excel to Omnistudio perfect!!!
This has boosted our productivity
What do you like best about the product?
Sales console. Having tabs within tabs to all different records is very helpful
What do you dislike about the product?
Can be slow if you have too many tabs and don’t close them out
What problems is the product solving and how is that benefiting you?
Capturing qualifying criteria for accounts before they're considered Sales Qualified
Great product for CRM marketing
What do you like best about the product?
Built in connection with powerful tools like Salesforce Marketing Cloud
What do you dislike about the product?
Limitation in some integrations that can be created
What problems is the product solving and how is that benefiting you?
Connecting to customers. Now I can personalize my content to my customers
I’ve been able to create complex sales funnels using this product!Sales cloud is quite versatile.
What do you like best about the product?
It's great that I can use most standard objects and out of the box functionality to mimic my company's sales lifecycle
What do you dislike about the product?
I do with we could utilize more app exchange apps. Some do not work with a sales cloud only model
What problems is the product solving and how is that benefiting you?
Tracking a students lifecycle from Lead to enrolled using out of the box sales process and lead-opp conversion
Simple secure and great support.
What do you like best about the product?
Support is good and great enhancements that keeps it safe and fast
What do you dislike about the product?
Cost could be more competitive, more licensing licensing
What problems is the product solving and how is that benefiting you?
Easy migration
It was excellent. It helped our client improve sales by 30%
What do you like best about the product?
Its very user friendly and easy to learn.
What do you dislike about the product?
License Cost is high. Should be more budget friendly
What problems is the product solving and how is that benefiting you?
Pipeline conversion and KPI
Beneficial for ROI
What do you like best about the product?
Definitely a helpful tool for our fieldworkers.
What do you dislike about the product?
Not sure that I have an answer to this. It's a good tool.
What problems is the product solving and how is that benefiting you?
Helpful to our fieldworkers to navigate.
Manage the pipeline intuitively. Report easily.
What do you like best about the product?
Data visible to other users (e.g., leaders) without building new reports
What do you dislike about the product?
This statement is already in English and does not require translation.
What problems is the product solving and how is that benefiting you?
Opportunity management involves overseeing and guiding potential business opportunities to fruition, while lead management focuses on tracking and nurturing potential customers or clients from initial contact to conversion.
Sales team can view customer 360
What do you like best about the product?
We are just start on the journey but it is very help to see customer accounts in one place including all activities and integrations with outlook. So sales team can find the needed information quickly.
What do you dislike about the product?
Not yet, but hoping more integration with data cloud.
What problems is the product solving and how is that benefiting you?
Users can go in and view customer accounts easily and quickly
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