Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great to use
What do you like best about the product?
Endless customizability to fit every need
What do you dislike about the product?
Expensive user licenses make it difficult for adoption
What problems is the product solving and how is that benefiting you?
Automation and customization with integrations with our systems
As long as the data is clean, you can get a ton of insights that help you make data driven decisions
What do you like best about the product?
It's an all in 1 platform that allows you to do everything you need without having to use several other apps or services.
What do you dislike about the product?
You can't get marketing metrics when you send list emails out to contacts in campaigns.
What problems is the product solving and how is that benefiting you?
Revenue insights, report building, account and contact management
Awesome partnership!
What do you like best about the product?
Sales Cloud has allowed us to harmonize our processes in one place, globally!! Salesforce has been a great partner in making sure we are successful.
What do you dislike about the product?
Getting user adoption but that is a change management issue.
What problems is the product solving and how is that benefiting you?
We now have everything in one place.
Director of Transformation
What do you like best about the product?
Sales Cloud unifies our customer data for all end users. It's one source of truth and allows for seamless integration with other applications.
What do you dislike about the product?
It is expensive so you have to be conscious of users and what you want to accomplish.
What problems is the product solving and how is that benefiting you?
It has completely eliminated any manual documentation. All of our data is now structured and available to use for reporting or setting the foundation for AI use cases.
Sales productivity
What do you like best about the product?
This is a single of truth for the Sales organization. The product schedule feature is a great to recognize revenue.
What do you dislike about the product?
The quote template customization options out of the box and tax feature not being out of the box is a major drawback.
What problems is the product solving and how is that benefiting you?
This acts as a single source of truth for the organization ans drives the buisness.
Excellent product
What do you like best about the product?
It is a very comprehensive platform, easy to set up, and with a quick return on investment.
What do you dislike about the product?
It should have more productivity features integrated.
What problems is the product solving and how is that benefiting you?
Customer tracking, prospect registration, progress in opportunities
CRM Automation
What do you like best about the product?
Salesforce CRM is the best platform in the industry. I have tried other products like Microsoft CRM. This is the best
What do you dislike about the product?
Too many addons and laters of data cloud etc
What problems is the product solving and how is that benefiting you?
Lead conversion and Opty management
Great for scaling sales teams
What do you like best about the product?
Sales Cloud is great at giving you the ability do anything we need to do.
What do you dislike about the product?
The user experience can be confusing and hard to navigate.
What problems is the product solving and how is that benefiting you?
Tracking customer relationship.
Sales and platform. It's the best.
What do you like best about the product?
Forecasting, flow, extensibility, lead and sales process. All it's easy.
What do you dislike about the product?
Nothing that dislike me. ...............
What problems is the product solving and how is that benefiting you?
Business management
Great for organizing customer data!
What do you like best about the product?
Sales Cloud is extremely helpful in keeping track of your customers and ensuring you have the full picture of their history with you!
What do you dislike about the product?
There can sometimes be a lot of clicks when navigating to all the different objects and records
What problems is the product solving and how is that benefiting you?
It's allowing us to see a history of our customers in one spot!
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