Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Sales operations manager
What do you like best about the product?
Sales cloud allows us to track and optimize sales from top of funnel through close performance in one system.
What do you dislike about the product?
We have a lot of historical data that does not get removed and so knowing what's currently relevant with our accounts and customers is a challenge.
What problems is the product solving and how is that benefiting you?
Sales cloud is assisting in opportunity life cycle.
Partnership Management for Dummies
What do you like best about the product?
It allows the integration of information about your partners to be accessible while you build the best practices and approach for nurturing great work together ❤️
What do you dislike about the product?
I am happy about it and cannot see anything yet that I dislike.
What problems is the product solving and how is that benefiting you?
I am able to track all my partners at various stages of interaction.
Salesforce Developer
What do you like best about the product?
What I like best about Salesforce Sales Cloud is its versatility and powerful automation. It allows businesses to customize the platform to fit their specific sales processes, which makes it adaptable for companies of all sizes. Features like *Salesforce Flow* and *Einstein AI* automate repetitive tasks like lead scoring and follow-ups, freeing up sales teams to focus on closing deals. The real-time reporting and analytics offer actionable insights, helping managers optimize their sales strategies. Additionally, its mobile app ensures sales reps can stay productive on the go, while integrations with other tools streamline the entire sales process.
What do you dislike about the product?
Salesforce Sales Cloud can be complex and overwhelming for new users due to its vast features. Customization and implementation require time, expertise, and sometimes costly consultants, which can be challenging for smaller businesses.
What problems is the product solving and how is that benefiting you?
Sales process and CPQ
Love this product
What do you like best about the product?
This product helps us get the inside look for our customers. Allows us to track ur customers buying habits.
What do you dislike about the product?
How much customization we have to do to make it work for us.
What problems is the product solving and how is that benefiting you?
Pipeline management. Resource management.
Vero good product
What do you like best about the product?
The possibilità to build out own processes
What do you dislike about the product?
The licensing and precis could be better
What problems is the product solving and how is that benefiting you?
Business process
Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud is one of the most comprehensive customer relationship management (CRM) platforms designed to help sales teams manage leads, opportunities, accounts, and customer interactions more efficiently. It’s packed with powerful tools that streamline the sales process, enhance productivity, and improve pipeline visibility.
What do you dislike about the product?
Cost: For small businesses, the pricing can be high, especially when considering premium features and customizations.
• Complexity: While highly customizable, Sales Cloud can be complex to implement and navigate without sufficient training or support.
• Learning Curve: The platform’s breadth of features can overwhelm new users, requiring time and effort to fully master.
• Complexity: While highly customizable, Sales Cloud can be complex to implement and navigate without sufficient training or support.
• Learning Curve: The platform’s breadth of features can overwhelm new users, requiring time and effort to fully master.
What problems is the product solving and how is that benefiting you?
Managing pipeline and forecasting has been a historically large challenge for us. With Sales Cloud and all of the features within Sales Cloud we can now report on our pipeline to executives as well as accurately forecast.
Salesforce Sales Cloud Review
What do you like best about the product?
Very easy to navigate and clean interface.
What do you dislike about the product?
Nothing really. Need to use it more to discover my dislikes.
What problems is the product solving and how is that benefiting you?
Identifying potential new donors/customers.
Click n drive
What do you like best about the product?
Build robust solutions just by click and drive
What do you dislike about the product?
Having to replicate data in Salesforce and build integrations.
What problems is the product solving and how is that benefiting you?
Ability to monitor and manage sales and engage partners
Director, Commercial IT
What do you like best about the product?
Sales cloud is abundantly easy to configure for business use cases.
What do you dislike about the product?
Basic Reporting offering lacks most basic features.
What problems is the product solving and how is that benefiting you?
It is the CRM of choice for our organization and allows for an amount of flexibility and agility other CRM platforms don't.
Works great
What do you like best about the product?
I don't have to maintain servers. It has alosmmso helped to increase our sales rate.
What do you dislike about the product?
I actually use sfcc and just want a zig. Give the zig
What problems is the product solving and how is that benefiting you?
We get to sell lots and lots of wine.
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