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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Kiruthika N.

It is amazing!!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It helps our business achieve the highest potential.
What do you dislike about the product?
Nothing at all. Everything is super amazing.
What problems is the product solving and how is that benefiting you?
Helps us analyse our sales to identify top products, bottlenecks.


    Kasey A.

Salescloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
I love how easy it is for our sales team to get the date they need to be successful
What do you dislike about the product?
I like everything about the tool, the set up is easy. It's just deciding what needs to be exposed.
What problems is the product solving and how is that benefiting you?
It gives us all of the relevant customer data that we need at our fingertips so that we can have meaningful conversations with our customers and meet them where they are


    Sharon H.

Sales Cloud for SMB

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The ability to manage end to end sales cycle -- Leads to Opps to Wins to orders in Oracle -- from one platform
What do you dislike about the product?
There are so many features that are available, and demos are very exciting, but in reality it is very difficult to implement even half of the available features because of resource limitations.
What problems is the product solving and how is that benefiting you?
Tracking leads and opportunities


    Lakshmana G.

Lakshmana Sales Cloud Review

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salescloud is good for B2B customers...
What do you dislike about the product?
Sales cloud metrics should be easier to generate the sales details.
What problems is the product solving and how is that benefiting you?
Sales cloudi s absolutely useful for B2B customers...


    Anuj U.

It’s been wonderful

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It gives clear visibility into the sales cycle and forecasting
What do you dislike about the product?
We like everything about the sales cloud
What problems is the product solving and how is that benefiting you?
Visibility and transperancy in the sales cycle


    Krishna M.

User friendly interface

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easily adaptable platform and apply to sales
What do you dislike about the product?
Nothing such which I do not like about sales cloud
What problems is the product solving and how is that benefiting you?
Had very unorganized management which sales cloud solved it


    신영 .

Senior Manager

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Account/lead managment - sales representative easier to track them
What do you dislike about the product?
UI/feature should be more common lookalike
What problems is the product solving and how is that benefiting you?
Managing sales opportunities and generating new leads


    Priscila B.

Call center management

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Efficient workforce management with KPIs for decision making
What do you dislike about the product?
Lack of native integration with NICE generating an inadequate architecture for the voice layer
What problems is the product solving and how is that benefiting you?
Facilitation by having everything on the same platform. UX is not very intuitive.


    Shawna Z.

Make life easy for field people

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The ability to have it do whatever you want to do but automated
What do you dislike about the product?
The out of tje box user interface isn't inviting
What problems is the product solving and how is that benefiting you?
Sales Cloud provides us the solution for managing our business


    Manufacturing

Escalating DX Culture

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It enhances and ables digital transformation in the overall sales process.
What do you dislike about the product?
Nothing as a admin, but some sellers say that the UI is a little bit complicated.
What problems is the product solving and how is that benefiting you?
Our company used to keep all of the Sales history manually through Excel, but now it is achieved digitally through Sales Cloud!