Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,029 reviews
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External reviews are not included in the AWS star rating for the product.
Great Integration with CPQ and Sales Cloud, but Quote Automation Needs Improvement
What do you like best about the product?
We use cpq and salescloud and prm instance
What do you dislike about the product?
Automation ease of quote creation and flows
What problems is the product solving and how is that benefiting you?
Quicker deal closue and getting revenue
Flexible, Integrative, and Efficient
What do you like best about the product?
I appreciate Salesforce Sales Cloud's ability to address problems at various stages of the sales funnel, providing effective team management and improving seller experience. I enjoy the connectivity features and insightful reporting capabilities, which make my job easier and enable sellers to perform optimally. Additionally, Salesforce's flexibility, integration capability, and custom development options stand out as valuable aspects.
What do you dislike about the product?
I dislike that the user interface can be problematic at times, specifically mentioning that the clock gets stuck frequently and that there are issues with updates.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves problems at different sales funnel stages by routing virtualized leads, providing account context for better seller experiences, and integrating third-party tools to quicken processes.
Great Lead Management, But Missing Round Robin Assignment
What do you like best about the product?
Sales. Clouds lead management and scoring is amazing
What do you dislike about the product?
It does not have round robin assignment feature
What problems is the product solving and how is that benefiting you?
This is helping in leads scoring and qualification
User-Friendly and Highly Efficient CRM Solution
What do you like best about the product?
I appreciate Salesforce Sales Cloud for its user-friendly and extremely easy to use interface. It's invaluable in organizing our customer data, contacts, and details to enable our sales teams to sell better and understand customers more deeply. I also value its usability over a decade, which speaks to its reliability and integration with tools like Tableau and Salesforce Billing.
What do you dislike about the product?
I would like to have more user-guided flows that enable users to complete specific tasks or actions with guidance, which currently seems to be lacking in Salesforce Sales Cloud.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to organize customer data and contacts, enabling my sales team to sell better and understand our customers more thoroughly.
Effortless Setup, Enhances Sales Visibility
What do you like best about the product?
I find Salesforce Sales Cloud's setup process impressively smooth and easy, feeling like butter, and the initial implementation is well-supported. It offers superb opportunity management with accurate information updates. The platform provides invaluable visibility into areas of opportunity, enhancing management, tracking activities, and revenue assessment.
What do you dislike about the product?
The user mentioned that they think the platform should be something they need and love to see improvements, particularly noting that there are too many files.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud for visibility in opportunity areas, efficient pipeline management, and enhanced sales tracking, leading to better revenue management.
Great Platform for Growth, but Some Reports Are Unhelpful
What do you like best about the product?
It's a great platform with a bunch of stuff right out the box to help your company grow.
What do you dislike about the product?
There were a lot of reports I didn't find useful.
What problems is the product solving and how is that benefiting you?
It helped us keep track of our donors.
Great Automation for Sales, but Lacks Fit for Government Contracting
What do you like best about the product?
The automation it brings to the sales teams
What do you dislike about the product?
The best features don’t work well within our government contracting industry
What problems is the product solving and how is that benefiting you?
It’s allowing us to forecast our orders
Great Data Integration, No Major Drawbacks
What do you like best about the product?
Everything is awesome, great tool. Love the integration.
What do you dislike about the product?
Everything is awesome, great tool. Love the integration
What problems is the product solving and how is that benefiting you?
Everything is awesome, great tool. Love the integration
Great Central Hub for Sales, but Challenging for Less Tech-Savvy Users
What do you like best about the product?
This tool serves as a central hub for all sales activities. When used properly, it provides an excellent way to communicate about shared accounts and projects. It also eliminates the need for scattered spreadsheets and disorganized sources of sales activity data.
What do you dislike about the product?
Our aging workforce lacks the savvy and confidence with technology. They don’t understand the finer points of to tool.
What problems is the product solving and how is that benefiting you?
This tool is assisting us in centralizing our sales activity data, which in the past was typically stored in spreadsheets.
Great for Unifying Sales Data
What do you like best about the product?
Unify all of my sales data into one place
What do you dislike about the product?
Sales reps often enter inconsistent, incomplete, or duplicate records
What problems is the product solving and how is that benefiting you?
Centralized all customer sales data into one location
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