Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Streamlined Sales Process with Centralized Data
What do you like best about the product?
I appreciate the centralized customer data feature of Salesforce Sales Cloud, which allows me to have a 360-degree view of the customer by gathering all interactions, contact details, and communication history in one place. This comprehensive customer insight is invaluable for managing leads and keeping track of customer relationships. Additionally, I find the streamlined sales process extremely beneficial, primarily due to the sales automations that Salesforce Sales Cloud offers. These features together help in simplifying and enhancing the sales workflow, making it more efficient. Furthermore, the initial setup of Salesforce Sales Cloud was easy for my team, which I found to be a significant advantage.
What do you dislike about the product?
I dislike that all the packages should be the same. The starter package should include the relay option. Additionally, I am not a fan of the changes made after moving to Hyperforce. I feel we should revert back to the infrastructure we had before this move.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage leads, send marketing emails, and maintain a 360-degree view of customers through centralized data and sales automations.
Effortlessly Organizes Outreach with Minor Navigation Hiccups
What do you like best about the product?
Recently, I’ve found the integration capabilities within Salesforce Sales Cloud especially valuable. Connecting tools like email, prospecting platforms, and document solutions has improved data accuracy and reduced duplicate work.
What do you dislike about the product?
Salesforce Sales Cloud could further improve usability by simplifying common workflows and reducing complexity in page layouts. Streamlining navigation, improving responsiveness, and offering more intuitive default views would help users manage high-volume sales activities more efficiently.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage my outreach workflow, tracking leads and logging activities efficiently. It eliminates chaos and organizes my workday, maintaining clarity and consistency about my prospects.
Add Salesforce Sales Cloud to your existing toolkit
What do you like best about the product?
Tasks and reminders are an important part of the solution
What do you dislike about the product?
The amount of time that it takes to log a new account
What problems is the product solving and how is that benefiting you?
it provides universal info across the team and department for immediate access on demand as needed
Easy to navigate
What do you like best about the product?
Have been using sales for couple of months, It is easy to navigate
What do you dislike about the product?
It is easy to use however it would have been more convenient if the chatter section can be scrolled alone.
What problems is the product solving and how is that benefiting you?
NA
Comprehensive Customer Insights That Transform Tracking
What do you like best about the product?
360-degree view of the customer, really helps track down activities, contacts, cases, and opportunities related to a customer.
What do you dislike about the product?
high in cost, for bigger companies, these systems can be made in house too. plus complexity is also something which can be difficult for people.
What problems is the product solving and how is that benefiting you?
it replaces the messy world of spreadsheets, email inboxes, and notepads with a single, structured system where everything is connected. increases efficiency
Smooth Interface, Needs Better Integration
What do you like best about the product?
I love the interface of Salesforce Sales Cloud because it's smooth to use and has an easy layout, which significantly enhances my daily workflow leading to better time management and organization. Using this product for over five years daily in managing my customer sales flow, I find it helps enormously in ensuring efficiency and maintaining quality assurance throughout the process. Even though I was not involved directly in the initial setup, the setup process appeared very smooth, contributing to a seamless transition when we first started using it. Moreover, my overall experience with Salesforce Sales Cloud is so positive that I would highly recommend it to others, evidenced by my willingness to give it a recommendation score of 9 out of 10.
What do you dislike about the product?
Integration with other applications is poor
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to save time, improve organization, efficiency, and ensure quality assurance in my customer sales flow.
All-in-One Lead Management Platform with Superior Tracking
What do you like best about the product?
This platform truly feels like a jack of all trades for lead and sales management. It offers a wide variety of tracking options, which I find to be much better than those available in other CRMs I have used.
What do you dislike about the product?
Initially, I found it a bit overwhelming, but after watching a few YouTube videos, it became much easier to use. There is a learning curve.
What problems is the product solving and how is that benefiting you?
This app is extremely useful, as it brings together three separate products I previously relied on. Editing information and advancing customers through different stages is straightforward and intuitive. Before, when I used Excel to track everything, I often lost data, but this app has solved that problem.
Excellent Lead and Territory Management Features
What do you like best about the product?
LEad Management and Territory Management
What do you dislike about the product?
User abilities to manage territories and users in Territories
What problems is the product solving and how is that benefiting you?
Assigning Accounts, Leads, contacts and Opportunities automatically via territory management
Salesforce: Solid Choice with Team-Boosting Features
What do you like best about the product?
Salesforce is a solid software choice for teams. It offers useful features that can help teams work together more effectively.
What do you dislike about the product?
The software works well, so I have no complaints. It is a good, reliable program.
What problems is the product solving and how is that benefiting you?
This has been helpful for me in expanding my business.
The Double Edged Sword of Salesforce Sales Cloud
What do you like best about the product?
It's empower sales teams to sell smarter,faster and more efficiently all while building stronger customer relationship.
What do you dislike about the product?
It is powerful but can be complex and demanding to maintain especially for organization without dedicated technical support.
What problems is the product solving and how is that benefiting you?
Significantly improved my ability to manage and resolve key sales challenges.It helps streamline lead tracking, automates repetitive tasks and maintain a clear view of every intraction in one centralized platform.
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