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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Andi H.

Customizable dynamic platform

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Not all Sales processes and cycles are the same. I love that Salesforce Sales Cloud knows this and takes this into consideration, making it so easy to customize for your process.
What do you dislike about the product?
I dislike how it is so difficult to get sales reps to actually try and use it. Once they do, they love it. It's the initial hurdle of getting them to try that's difficult.
What problems is the product solving and how is that benefiting you?
Helping to provide visibility into where sales are in the process and what may be in danger.


    Jael N.

Supports our Field Service implementation

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Great features for supporting our service agents
What do you dislike about the product?
Not easily compatible with field service solutions
What problems is the product solving and how is that benefiting you?
Routes


    Financial Services

Sales cloud platform

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Allows our team to manage pipelines and opportunities
What do you dislike about the product?
At first the deployment process but since have implemented copado to assist
What problems is the product solving and how is that benefiting you?
Reporting of pipeline management and opportunities


    Karthik B.

Very good and robust

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy platform to manage leads, contracts, renewals from prospecting to conversion
What do you dislike about the product?
Nothing major in my opinion. Better Integration would help
What problems is the product solving and how is that benefiting you?
Selling in one plstform, integrated with service


    Oil & Energy

Does the job!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It is highly customizable and programmable
What do you dislike about the product?
Notes object is very difficult to work with
What problems is the product solving and how is that benefiting you?
Tracking gallon value of all the accountsand associating contacts.


    Manufacturing

Great solution for deals

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Better kpi reporting and summarized deal view
What do you dislike about the product?
Honestly there is nothing specific to dislike really
What problems is the product solving and how is that benefiting you?
condensed customer view and KPI reporting


    claudia a.

SFDC enthusiast

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
having easy access to data in organized way
What do you dislike about the product?
the set up to get going and keep data organized
What problems is the product solving and how is that benefiting you?
easy access to communicate and share data between sales and customer service


    Chirag S.

Great cloud product for sales team

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy to manage accounts contacts and opportunities
What do you dislike about the product?
Nothing yet, we are able to create custom solution and integrate other system with sales cloud
What problems is the product solving and how is that benefiting you?
Managing accounts contacts and opportunities


    Environmental Services

Maps Make It Better

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy access for users on the spot saving time and resources.
What do you dislike about the product?
So far...nothing. Working as expected from the start.
What problems is the product solving and how is that benefiting you?
Route planning. Address confirmation.


    Hospital & Health Care

Love the integration of AI into the flow of work

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Fully integrated with other salesforce products on the platform
What do you dislike about the product?
Can be difficult for new users to get comfortable on the platform
What problems is the product solving and how is that benefiting you?
Helping us get closer to the customer