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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Angel Camilo C.

Sales Cloud powerful customizable and AI driven

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud is powerful, customizable, and AI driven
What do you dislike about the product?
The limits that you face when you want to customize some standard functionalities.
What problems is the product solving and how is that benefiting you?
Support all the effort to make right decisions of the company sales force.


    Consulting

Sales Cloud Streamline and enhance the processes

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Salescloud allows sales teams to be empowered, enabling representatives to have a complete view of the customer and saving time on management processes, focusing on what really matters, customer interaction.
What do you dislike about the product?
Forecast is limited for companies with complex sales processes.
What problems is the product solving and how is that benefiting you?
Sales planning with variables and complex processes


    Consulting

Best OOTB capabilities

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
A lot of processes are available right away. Can be used without anything being added
What do you dislike about the product?
Person accounts are more complicated than business
What problems is the product solving and how is that benefiting you?
Streamlined sales process, with capturing activities in one place


    Deborah S.

Very useful

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use the sales cloud.for everyone
What do you dislike about the product?
Sometime slow to load the report dashboard
What problems is the product solving and how is that benefiting you?
Customer database management


    Madhuri K.

Sales Cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Pipeline inspection, forecasting and Agentforce.
What do you dislike about the product?
Need of data cloud for using new features.
What problems is the product solving and how is that benefiting you?
Opportunity management and forecasting


    Angela M.

Scalable, customizable, workable solution forYour team!

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Having used and customized Sales Cloud in a variety of organizations, I am in love with the ability to support any number of roles with automation natively in the cloud OR through development. The frequent updates through releases help lead me to better solutions for my team.
What do you dislike about the product?
For smaller organizations, the cost can be high u less they migrate several parts of the company to the platform.
What problems is the product solving and how is that benefiting you?
Everything. Can I say that?


    Information Technology and Services

Sales Cloud really allows you to have your reps work in a single place to manage their pieline

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Pipeline Inspection is probably the best feature as it really allows management to view the pipeline and how it's changing. It gives immediate indication to positive and negative changes so action can be taken accordingly.
What do you dislike about the product?
It can take time getting everything in place and your people aligned to the process, but once that's done, it's amazing.
What problems is the product solving and how is that benefiting you?
It's how we run our business


    Vinod T.

Amazing

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
I.love it the whole user experience is amazing
What do you dislike about the product?
Sometimes less user friendly but over all nice
What problems is the product solving and how is that benefiting you?
Lead opportunity and accounts


    Mohd Fahmin Bin M.

Sales Cloud Developer

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate Salesforce Sales Cloud’s robust reporting and analytics capabilities, which provide valuable insights for decision-making. Its customizable dashboards and ease of integration with third-party applications are also significant strengths.
What do you dislike about the product?
Salesforce Sales Cloud can be quite complex to set up and customize, especially for new users. Additionally, the platform’s pricing can be prohibitive for smaller organizations or teams with limited budgets.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps solve problems related to sales process inefficiencies and data management. By centralizing customer information and automating tasks, it improves lead management, enhances sales pipeline visibility, and accelerates deal closures. This results in better collaboration across teams, more informed decision-making, and increased overall productivity. Additionally, its ability to track customer interactions ensures a more personalized customer experience, which helps drive retention and growth.


    Heather S.

Hi

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Ease of product and customization . Tutorials make it easy
What do you dislike about the product?
Too many options and not having the right
What problems is the product solving and how is that benefiting you?
No