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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Lauren A.

Salesforce maps is great!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use and intuitive nature makes it very easy to use.
What do you dislike about the product?
I don't have a dislike about the product.
What problems is the product solving and how is that benefiting you?
Supports processes and makes them better.


    Zelda L.

Salescloud

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Customer 360 view and ease of use for end users
What do you dislike about the product?
Can't relate account to locations in a report
What problems is the product solving and how is that benefiting you?
Visibility across multiple business units for our customers rolled up into the account


    Kim W.

Great experience

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It helps us seamlessly connect our leads tonopportunities
What do you dislike about the product?
It is sometimes difficult to tag multiple reps to an opportunity
What problems is the product solving and how is that benefiting you?
Connecting marketing and sales initiatives


    Ronald V.

Great visibility and possibilities

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Great visibility and possibilities.
Perfect to integrate with Agentforce
What do you dislike about the product?
Nothing at this moment. Its a great tool
What problems is the product solving and how is that benefiting you?
Crm and Customer 360


    Frederik H.

SalesCloud makes our day easier

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It makes our pipeline fit and Secure as Well as providing management with a great overview.
What do you dislike about the product?
Would like for the user experience to be more intuitive
What problems is the product solving and how is that benefiting you?
It freeing up time and reduces need for following up in external, DIY tools


    Hospital & Health Care

Awesome

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I love it. Find it useful and it's super awesome
What do you dislike about the product?
Nothing. Really enjoying being on Salesforce
What problems is the product solving and how is that benefiting you?
Lead management,


    Debendra Kumar P.

User friendly

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy to customize and use by CRM users. Easy to manage deployment.
What do you dislike about the product?
NA. I don't see any issue or concern for Sales Cloud
What problems is the product solving and how is that benefiting you?
Used for Sales and Sevice team. Marketing team also uses it


    Hermia L.

Unify view of your account with customization tailored to each organization

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Creating Sales/Account team for managing customer experience
What do you dislike about the product?
Implicit data share model between account and opp. Custom sharing rule or apex sharing is required
What problems is the product solving and how is that benefiting you?
It captures opportunities and pipelines into the organization


    Robbie D.

Sales Cloud Rocks

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud brings everything together on one platform
What do you dislike about the product?
Sometimes it's a little slow (but it's getting better)
What problems is the product solving and how is that benefiting you?
It helps us sell to our customers


    Computer & Network Security

Has improved a lot

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
We have been using Sales cloud and it is highly customizable but lately we plan to move to most of the out of the box functionality as it gets released.
What do you dislike about the product?
Needs a lot of time and resources to make it work
What problems is the product solving and how is that benefiting you?
gTM and CPQ areas