Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Does what you need it to do
What do you like best about the product?
I like the infusion of AI which makes everything easier!
What do you dislike about the product?
Nothing right now but it might change at some point
What problems is the product solving and how is that benefiting you?
Helping me solve manual data issues that would take a lot of time
Works best for Service Company
What do you like best about the product?
We use Sales Cloud for Most of our customers in Healthcare and it provides us with exactly what we want from a Sales tool!
What do you dislike about the product?
Some of the functions are very rigid or complex
What problems is the product solving and how is that benefiting you?
Sales and prospecting
Sales cloud rocks
What do you like best about the product?
All your sales data and processes automated and in one place
What do you dislike about the product?
There is not too much to dislike about the product
What problems is the product solving and how is that benefiting you?
We are able to identify customer trends and activity better. Use this as our platform to produce and manage our pipeline
Going on 10 years with Salesforce
What do you like best about the product?
Our company started with Sales Cloud in 2013 and have built all of our systems around it. It's so great to have a low code, efficient solution to optimize sales and make our business agile and quickly configurable to meet new challenges.
What do you dislike about the product?
The biggest drawback is the cost to maintain licenses and grow without paying too much.
What problems is the product solving and how is that benefiting you?
Allowing users access to data they need to make decisions quickly, quick easy custom reporting, etc
Great platform
What do you like best about the product?
It's a comprehensive business automation platform.
What do you dislike about the product?
Sometimes overwhelming with the amount of products and brands being launched, renamed and mixed together.
What problems is the product solving and how is that benefiting you?
360 view of customers, revenue and pipeline automation.
I have been a consumer of a company that uses this and it truly has been a magical experience.
What do you like best about the product?
Easy to track consumer preference and 360 view
What do you dislike about the product?
I have not seen anything that I dislike so far.
What problems is the product solving and how is that benefiting you?
Helps us track consumer information and the "show me you know me"
As useful as the data it is based off of
What do you like best about the product?
Sales cloud is a good tool
For our teams. I'll be curious to see how agents improve this tool
For our teams. I'll be curious to see how agents improve this tool
What do you dislike about the product?
Sales cloud is only as good as the data it feeds off of
What problems is the product solving and how is that benefiting you?
Emails previously nor being logged consistently
Love the geo ability
What do you like best about the product?
It's helpful when we use the zip radius for our club events.
What do you dislike about the product?
Can't export more than 5000 results, should be unlimited.
What problems is the product solving and how is that benefiting you?
Allows us to map our club events.
Sales Cloud pro
What do you like best about the product?
Flexibilty and adaption to business needs.
What do you dislike about the product?
Easy Customization makes things cluttered, hard to resist adding something company specific even if there is a way to avoid.
What problems is the product solving and how is that benefiting you?
Brings global sales org together
Streamline sales for business growth
What do you like best about the product?
Salesforce Sales Cloud stands out for its robust CRM features that streamline the sales process from lead management to deal closure. I appreciate how customizable it is, allowing for tailored workflows and reports that fit specific business needs. The integration with other Salesforce tools, like Marketing Cloud and Data Cloud, enhances visibility and provides a 360-degree view of customer interactions. Its AI-powered insights, like forecasting and opportunity scoring, help prioritize efforts effectively. Overall, it’s a powerful tool for improving productivity and driving growth.
What do you dislike about the product?
One of the challenges I’ve encountered with Salesforce Sales Cloud is reporting on campaign performance. While the platform offers robust reporting tools, pulling detailed insights from multiple campaigns can be cumbersome. Data across different sources often requires additional manipulation to get the full picture, and there are limitations when trying to report on multi-touch attribution or track ROI seamlessly across complex campaigns. The learning curve for building custom reports and dashboards can also be steep, requiring more time to surface key performance metrics than expected.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us resolve several key business problems, particularly around managing and streamlining the sales process. It centralizes all customer data, making it easier for sales teams to track leads, opportunities, and interactions in one place. This improves lead conversion rates by ensuring no opportunities are missed, and sales reps can follow up more efficiently. It also enhances forecasting accuracy with real-time data, helping us make better-informed business decisions. Additionally, the automation of tasks like email follow-ups, deal tracking, and approval processes reduces manual effort, increasing overall productivity and shortening the sales cycle.
showing 1,641 - 1,650