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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Health, Wellness and Fitness

Sales Cloud helps us drive sales.

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Opportunity and opportunity pipelines help keep our team going.
What do you dislike about the product?
Nothing it is working as expected. Looking forward to adding agents
What problems is the product solving and how is that benefiting you?
Helps us keep track of agents opportunities and their client communications.


    Gayathri M.

Intuit SFDC Sales

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I like how seamless it is to quickly leverage OOB objects.
What do you dislike about the product?
Some of the customizations could be better. For example , tab couldn't be controlled by apex.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us to power the business for our sales experts.


    Carlos Hernán G.

Great engagement with customers

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The ability to keep closely in touch with our customers.
What do you dislike about the product?
There is nothing I dislike about Sales Cloud at the moment. It works as it should for our needs.
What problems is the product solving and how is that benefiting you?
The connection and engagement with our customers.


    Pablo C.

Easy to manage and build

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Its facility to connect all our system with our sales in a rapid way
What do you dislike about the product?
Steep learning curve, and expensive for our clients
What problems is the product solving and how is that benefiting you?
Connect our shopify sales


    Michael O.

Focus on essentials

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
From pipeline management to forecasting, sales cloud is a must that drives productivity and generates revenue
What do you dislike about the product?
Barely nothing that i can think of right now.
What problems is the product solving and how is that benefiting you?
Focusing on next best action


    Rhiannon T.

Pretty awesome!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Love the way I can customize everything and it's really user friendly.
What do you dislike about the product?
The way the permissions are created is a lot confusing but better to have more ways to customize permissions than less.
What problems is the product solving and how is that benefiting you?
It helps to have a central location for all the information for accounts and being able to relate to different contacts to multiple groups.


    Melissa R.

Robust system with endless options

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Most helpful -- it's an empty slate with so many ways to build to your specific organization
Upside - you have capabilities to customize it however you like
What do you dislike about the product?
Not much guidance . You need to be trained on the tool.
What problems is the product solving and how is that benefiting you?
Consolidates our data into one space and allowing us to create workflows based on that data


    Ramiya K.

Lead conversion

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
This product always tracks lead conversion
What do you dislike about the product?
Cost is high for the product when it comes to buy 3rd cpq product
What problems is the product solving and how is that benefiting you?
Sales Cloud streamlines the sales process by providing tools for lead and opportunity management, sales forecasting, and workflow automation. It helps sales teams work more efficiently, reducing manual tasks and speeding up the sales cycle.


    Maria P.

Everything flows with SF Sales Cloud

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Everything is easy to understand. Even if you are not an expert.
What do you dislike about the product?
Sometimes it can be a bit slow, some apps take a while to load.
What problems is the product solving and how is that benefiting you?
Helping me understand my customers, my Account Execs and overall sales needs


    Colleen S.

Good product

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
All the different configuration options.
What do you dislike about the product?
Our account representative is not the most helpful.
What problems is the product solving and how is that benefiting you?
Sales cloud has become our central hub for creating cases and following up on them.