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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Julie T.

Sales Cloud drives Sales

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud makes it easy for the sales team to manage their pipeline and track deals
What do you dislike about the product?
Sales cloud is near perfection and there aren't downsides
What problems is the product solving and how is that benefiting you?
Connecting sales with customers in different ways


    Parmeshwar S.

Automated way to track and manage Opportunities

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Management report and dashboard to track the opportunities, easy to change the criteria and configure as per business needs.
What do you dislike about the product?
Nothing to dislike about it. It meets Al the requirements
What problems is the product solving and how is that benefiting you?
Sales Pipeline


    Computer Software

Great for territory planning!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Maps is a great product to determine where Accounts that we need to penetrate are located.
What do you dislike about the product?
More interaction with accounts , examples would be revenue and employee coubt
What problems is the product solving and how is that benefiting you?
Maps is a great product to determine where Accounts we need to penetrate are located


    Banking

Good

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Cloud offers scalability, customization, and real-time analytics for businesses.
What do you dislike about the product?
Nothing. I want to use this salesforce sales cloud.
What problems is the product solving and how is that benefiting you?
Salesforce Cloud helps solve business challenges such as inefficient customer relationship management (CRM), sales pipeline tracking, poor customer service, and lack of data-driven decision-making. It streamlines processes, improves customer engagement, and provides valuable insights through real-time analytics, helping businesses grow and operate more efficiently.


    Financial Services

Sales lodge review

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Cloud provides a centralized view of customer data, making it easier to track interactions, personalize engagements, and improve the overall customer experience.
What do you dislike about the product?
Some users find Salesforce’s interface to be less intuitive, especially with certain legacy modules. Although it has been improved with the Lightning UI, there’s still room for more streamlined navigation and design.
What problems is the product solving and how is that benefiting you?
Automation intelligence for logging events calls cases


    Jenny S.

Sales Cloud will move our sales teams to the next level

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Having all of your pipeline information in one place, along with the upcoming abilities to add Agentforce will be a game changer.
What do you dislike about the product?
Getting users into the tool after never using it can be challenging because there are so many options. Training and change management is always key to adoption, as with any tool.
What problems is the product solving and how is that benefiting you?
Providing a single place to review and track all customers. No need to go to multiple tools. Insights that can be gathered for customers is robust and at my fingertips.


    Hospital & Health Care

Salesforce Sales Cloud

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The sales cloud has helped us streamline our sales process and shortened the overall time to close deals
What do you dislike about the product?
Some of the navigation can be slow for new users.
What problems is the product solving and how is that benefiting you?
Quoteing


    Consulting

The platform for customer centric companies

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It is now infrastructure for business that transforms all processes
What do you dislike about the product?
Self implementation can be challenging because everything is infinitely configurable
What problems is the product solving and how is that benefiting you?
Single view of the customer across all platforms


    Oriana G.

A great path to optimize your skills in sales

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The opportunity to improve your business revenue and know how to can get scale your business
What do you dislike about the product?
Not having Agentforce till now which I love it
What problems is the product solving and how is that benefiting you?
See revenues in reports an dash boards


    Anna S.

Enabling customer success

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salescloud allows multiple business teams to understand the nuances and objectives of our customers, providing us with the opportunity to share information efficiently and quickly and thus, think of a customer-focused solution.
What do you dislike about the product?
Nothing to note outside of what is being addressed already in updates, constant opportunity to get more seamless
What problems is the product solving and how is that benefiting you?
Salesforce is enabling us to track and understand customer behaviour allowing us to get into a place where we can personalize customer focused paths