Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
User-Friendly Interface, Centralized Data, Needs More Frequent Updates
What do you like best about the product?
I really like how easy Salesforce Sales Cloud is to use. It has a simple user interface, which doesn't limit any of the available features. All the information across the organization is gathered in one single place, making it easily accessible. I don't have to spend a lot of time searching for information on Salesforce. Overall, I find it very efficient.
What do you dislike about the product?
Sometimes there are some bugs. I wish they would provide software updates and bug fixes more frequently. The initial setup was of medium difficulty.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud gathers all information in one place, making it easily accessible. The simple user interface allows me to find information quickly without spending a lot of time.
Streamlined Organization, Custom Dashboard Advantage
What do you like best about the product?
I like that Salesforce Sales Cloud keeps our department organized and helps with daily contact efficiency. I appreciate our customized dashboards, which help us keep our leads updated between team members and enable us to manage our workload and time efficiently across multiple employees and legal fields. Also, the learning threshold was very quick, making it easy to get started.
What do you dislike about the product?
I wish the templates were better to optimize and customize for our needs.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to keep our department organized and enhance daily contact efficiency. Our customized dashboards keep leads updated among team members and help manage workloads between employees and legal fields.
Modern, Feature-Rich Platform with Great Point-and-Click Reporting
What do you like best about the product?
It has a wide range of features and modern functionality. It comes with great poin t to click functionality and out of the box reporting.
What do you dislike about the product?
Nothing specific that I dont like. There are few tiny limitations with the cloud which needs the knowledge of the tool before configuring.
What problems is the product solving and how is that benefiting you?
Ease of tracking all the customer interactions at same place
Easy to Navigate and Highly Configurable for Account & Opportunity Updates
What do you like best about the product?
Easy to navigate, configurable and easy to update account/opportunity info
What do you dislike about the product?
Our salesforce sales cloud can be slow to load when navigating to accounts/opportunities.
What problems is the product solving and how is that benefiting you?
Easily can see account activity, details and more.
Highly Customizable Reporting, Needs Modern UI
What do you like best about the product?
I like the ability to customize reports and use filters to identify exactly what I'm looking for. These features allow me to make targeted lists based on specific marketing campaigns or promotions that our company is running so that I can identify likely prospects who are in a buying stage.
What do you dislike about the product?
I wish the user interface looked a little bit more modern.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud lets me easily view all accounts, prospects, their activities, past opportunities, and existing customers, making my job easier.
Streamlines Lead Management, Needs UI Improvements
What do you like best about the product?
I like that Salesforce Sales Cloud allows me to make necessary information corrections and update fields easily. It integrates with other tools like LinkedIn and Pitchbook, which I use every day, and helps organize leads in multiple ways. I find the 'one-click' access to leads detail pages on partner tools very convenient, as it reduces the time I spend researching the same information on other platforms.
What do you dislike about the product?
When creating reports or a list, it's still a bit complicated. The user interface is not so friendly, and on the tabs, you can't filter out directly through them if you need to narrow down the list.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps me track my territory leads, make necessary information corrections, and update fields. It integrates with LinkedIn and Pitchbook, providing one-click access to lead details, reducing research time, and organizing leads in multiple ways.
Comprehensive Sales Management with Strong Automation
What do you like best about the product?
it brings all sales activities into one unified system so teams can track leads, manage opportunities, and forecast revenue without juggling multiple tools.
What do you dislike about the product?
It cost a lot, it's complex and difficult to over-Customization without someone specialized on it
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves several common problems that sales teams face. The benefits usually come from improving visibility, efficiency, and customer management.
Easy to Use, Highly Customizable Salesforce with Seamless Integrations
What do you like best about the product?
Salesforce is easy to use, and the customization available for new fields allows my organization to track, filter, and report on exactly what is important to us. It also integrates seamlessly with the other software in our tech stack.
What do you dislike about the product?
Given the large amount of data and customization, load times can be a little slow.
What problems is the product solving and how is that benefiting you?
Salesforce has all the information, gathered from everyone who interacts with customers, all in one place. I can also find historical information, contact information, and anything else I need to manage my relationships with leads/customers.
Salesforce Sales Cloud: Powerful Pipeline Tracking and Insightful Dashboards
What do you like best about the product?
Salesforce Sales Cloud does a solid job of organizing sales activity in one place. It’s easy to track leads, opportunities, and customer interactions without jumping between multiple tools. The reporting and dashboard features are especially useful for getting a quick view of pipeline performance and team progress. It also integrates well with other systems, which makes it easier to keep data consistent across different parts of the business.
What do you dislike about the product?
The platform can feel complex, especially for new users. Some features take time to learn, and customizing workflows or reports often requires extra setup or technical knowledge. It’s powerful, but the interface isn’t always the most intuitive, which can slow down adoption for smaller teams. Pricing can also be a concern, particularly if you need several add-ons to unlock the full value of the platform.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps centralize customer and sales data that would otherwise be scattered across emails, spreadsheets, and different tools. Having everything in one platform makes it easier to track leads, manage opportunities, and keep the team aligned on deal progress. The dashboards and reporting also help provide clearer visibility into pipeline performance and sales activity.
As a result, it improves organization and makes it easier to follow up with prospects at the right time. It also helps the team work more efficiently by reducing manual tracking and giving managers a clearer view of overall sales performance.
As a result, it improves organization and makes it easier to follow up with prospects at the right time. It also helps the team work more efficiently by reducing manual tracking and giving managers a clearer view of overall sales performance.
Streamlined Sales Funnel Management at a Cost
What do you like best about the product?
I like that Salesforce Sales Cloud helps me manage the entire sales funnel. It assists me by enabling the management of inbound leads and building processes that facilitate sales tasks. Also, the initial setup was pretty easy, which was a nice surprise.
What do you dislike about the product?
Pricing can be a bit expensive compared to using other AI providers and building webhooks.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to build processes that facilitate sales tasks and manage the entire sales funnel, including actioning inbound leads.
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