Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great Pipeline Management, No Complaints So Far
What do you like best about the product?
Pipeline management is pretty great. Use it a lot.
What do you dislike about the product?
Nothing to note at this time. Enjoy the product.
What problems is the product solving and how is that benefiting you?
Nothing to note at this time. Really enjoying the product.
Great Performance, No Complaints
What do you like best about the product?
The cloud has good performance and is easy to use
What do you dislike about the product?
I am not particularly dissatisfied with it, but it is difficult to solve it by myself when there is a difficulty because there is no Korean translation
What problems is the product solving and how is that benefiting you?
I analyze the customer data I have to understand the needs of the customer
Choose again for stable functionality and reliability.
What do you like best about the product?
I found the installation of Salesforce Sales Cloud to be easy, which was great. Additionally, I think its main features for storing and sharing office documents are excellent. Furthermore, the stability of its features and the trustworthiness of the company are also major advantages for me.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
Storing and sharing work-related data makes office material management efficient.
Essential for Geographic Data Visualization
What do you like best about the product?
I appreciate the geographic plotting feature in Salesforce Maps, which effectively represents data and enhances routing efficiency. This tool helps visualize customer locations and identify leads, significantly aiding our operations. Its ease of integration with our existing Salesforce setup proves very beneficial. Overall, it has been a very helpful addition.
What do you dislike about the product?
I find there might be a bit of a learning curve for someone who is using Salesforce Maps for the first time. Additionally, although it has been very helpful, I would like more data sources to be embedded into Salesforce Maps to add more value. I also think incorporating more AI-based intelligence could enhance its functionalities.
What problems is the product solving and how is that benefiting you?
I rely on Salesforce Maps to visualize geographic data, which greatly improves how I plan routes and view customer locations and leads. This tool has made a noticeable difference in my decision-making process and daily operations.
Convenient All-in-One Platform, but Basic on Some Systems
What do you like best about the product?
Having all the information brought together in a single platform is very convenient.
What do you dislike about the product?
It is simple to use on the system platform and easy to navigate.
What problems is the product solving and how is that benefiting you?
Traceable data is available for every product.
Flexible and Customizable, but Admin Interface Feels Outdated
What do you like best about the product?
The flexibility, the ability to accommodate any sales related process (fields, objects, screens, automations, etc)
What do you dislike about the product?
Certain screens and settings on the admin side appear to be outdated.
What problems is the product solving and how is that benefiting you?
I appreciate being able to keep all of our CRM information and data organized within a single system, which also makes it easy to collaborate with my colleagues.
Intuitive and Easy to Use, but Requires Frequent Customizations
What do you like best about the product?
The ease of use and its intuitive features
What do you dislike about the product?
Sometimes need to add a lot of customizations
What problems is the product solving and how is that benefiting you?
I work in the partners team and salesforce sales cloud has a lot of features to help
Endless Activities to Enjoy
What do you like best about the product?
Infinite things to do. Integration, agentforce, etc.
What do you dislike about the product?
Implementation could be faster and easier.
What problems is the product solving and how is that benefiting you?
Pipeline management.
User-friendly features and the strengths of AI integration
What do you like best about the product?
We have received feedback that it is very convenient for Korean companies to use Salesforce Sales Cloud. The reviews are particularly impressive because it allows companies to effectively manage their data and promote sales through AI. Additionally, thanks to the credits provided by Salesforce Korea, it is easy to use and it is beneficial to be able to offer services to many companies at the same price.
What do you dislike about the product?
There isn't any yet.
What problems is the product solving and how is that benefiting you?
It is convenient for companies to use and improves data management and sales by applying AI.
Customizable Sales Cloud Boosts Visibility and Standardization
What do you like best about the product?
I appreciate the visibility Salesforce Sales Cloud provides for sales data, making it much easier to oversee the process. I love how seamless the contracting process has become, as well as the standardization it brought to our workflows. The approval process and ability to capture information and activities in stages are incredibly useful features. Furthermore, its high level of customization allows us to build upon the standard functionality, tailoring it to fit our unique needs.
What do you dislike about the product?
I find there are limitations on field tracking and the number of records that can be captured in certain aspects of Salesforce Sales Cloud.
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud enhances visibility of sales data, streamlines contracting, and standardizes processes, ensuring data is stored centrally and followed uniformly.
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