Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales Cloud
What do you like best about the product?
Pipeline inspection, forecasting and Agentforce.
What do you dislike about the product?
Need of data cloud for using new features.
What problems is the product solving and how is that benefiting you?
Opportunity management and forecasting
Scalable, customizable, workable solution forYour team!
What do you like best about the product?
Having used and customized Sales Cloud in a variety of organizations, I am in love with the ability to support any number of roles with automation natively in the cloud OR through development. The frequent updates through releases help lead me to better solutions for my team.
What do you dislike about the product?
For smaller organizations, the cost can be high u less they migrate several parts of the company to the platform.
What problems is the product solving and how is that benefiting you?
Everything. Can I say that?
Sales Cloud really allows you to have your reps work in a single place to manage their pieline
What do you like best about the product?
Pipeline Inspection is probably the best feature as it really allows management to view the pipeline and how it's changing. It gives immediate indication to positive and negative changes so action can be taken accordingly.
What do you dislike about the product?
It can take time getting everything in place and your people aligned to the process, but once that's done, it's amazing.
What problems is the product solving and how is that benefiting you?
It's how we run our business
Amazing
What do you like best about the product?
I.love it the whole user experience is amazing
What do you dislike about the product?
Sometimes less user friendly but over all nice
What problems is the product solving and how is that benefiting you?
Lead opportunity and accounts
Sales Cloud Developer
What do you like best about the product?
I appreciate Salesforce Sales Cloud’s robust reporting and analytics capabilities, which provide valuable insights for decision-making. Its customizable dashboards and ease of integration with third-party applications are also significant strengths.
What do you dislike about the product?
Salesforce Sales Cloud can be quite complex to set up and customize, especially for new users. Additionally, the platform’s pricing can be prohibitive for smaller organizations or teams with limited budgets.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps solve problems related to sales process inefficiencies and data management. By centralizing customer information and automating tasks, it improves lead management, enhances sales pipeline visibility, and accelerates deal closures. This results in better collaboration across teams, more informed decision-making, and increased overall productivity. Additionally, its ability to track customer interactions ensures a more personalized customer experience, which helps drive retention and growth.
Hi
What do you like best about the product?
Ease of product and customization . Tutorials make it easy
What do you dislike about the product?
Too many options and not having the right
What problems is the product solving and how is that benefiting you?
No
Versatile and flexible can be used for jus about any business case
What do you like best about the product?
It is so highly customizable. We started using SalesCloud to manage our sales process but as a telemedicine company we found so many other ways we could customize and leverage the platform we have now brought in all our credentialing and licensing functions and other operational areas. We are a highly customized business but have been able to leverage the flexibility to build out what we need exactly for us.
What do you dislike about the product?
As a smaller business getting started can be a bit overwhelming. Salesforce does offer lots of education and support but took us time to build up the skills in our team and not have to rely on a partner.
What problems is the product solving and how is that benefiting you?
Solving streamlining our sales processes but so much more. Has helped us get out of business silos and having both sales and operations working in the same system it gives so much more visibility.
So many possibilities!
What do you like best about the product?
Love the ability to easily identify new leads and push them through the sales funnel
What do you dislike about the product?
It can always be easier to use. And I wish my team would adopt it quicker
What problems is the product solving and how is that benefiting you?
It's enabling us to identify more leads and keep better track of our opportunities
Built for salespeople, easy to use out of the box
What do you like best about the product?
Out of the box features are extremely easy to use
What do you dislike about the product?
I do not like Einstein activity capture and how the data is not stored in SF so reporting is horrendous.
What problems is the product solving and how is that benefiting you?
Managing relationships and pipeline
Great for sales teams!
What do you like best about the product?
Ability to help make data driven decisions!
What do you dislike about the product?
Nothing at all I think the platform is great
What problems is the product solving and how is that benefiting you?
Enable sales teams to have valuable conversations with agents about their progress
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