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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Justine G.

Salesforce

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate the comprehensive CRM Features. Sales Cloud offers robust tools for managing leads, opportunities, and accounts, allowing sales teams to track customer interactions effectively.
What do you dislike about the product?
Salesforce Sales Cloud can be expensive, especially for small businesses, with additional costs for advanced features and integrations. It also has a steep learning curve, requiring time and training to fully leverage its capabilities.
What problems is the product solving and how is that benefiting you?
Opportunities and campaign efficacy


    Paresh D.

Great experience

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud stands out for its comprehensive features that streamline the entire sales process. The best part is its ability to centralize customer data, allowing sales teams to easily track leads, opportunities, and interactions in one place. The powerful automation tools, like workflow rules and AI-driven insights from Einstein, help optimize tasks, forecast sales more accurately, and personalize customer experiences. Plus, the platform’s customization and integration options make it adaptable to various business needs, which boosts efficiency and drives growth.
What do you dislike about the product?
Nothing at all. One of the best product .
What problems is the product solving and how is that benefiting you?
Collaboration and communication


    Consumer Services

Sales Cloud is driving efficiency gains for Sales Team

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The key to unlock efficiency gains was centralization and integration. Sales Reps can access everything they need to drive sales on a single window, compared to using 7 applications and multiple spreadsheets. The team is happy and engaged, with high adoption rates.
What do you dislike about the product?
The team feels the interface could be even more streamlined and decluttered to remove distractions and encourage focus.
What problems is the product solving and how is that benefiting you?
Main problem to be solved is Sales Reps
spending a significant portion of their time doing admin tasks instead of high-value work.


    Koji K.

Sales Cloud

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Internal sales activities can be unified.
What do you dislike about the product?
License fee is a cost for each organization.
What problems is the product solving and how is that benefiting you?
Sales activities will be unified and the effects will be visualized.


    Martika J.

Amazing Product

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It has a comprehensive CRM solution and it highly customizable and scalable!
What do you dislike about the product?
Since there are a lot of products, it can get confusing to know where to start.
What problems is the product solving and how is that benefiting you?
It's helping us manage users with our integration.


    kazuki n.

opportunity

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
territory management is awsome. i love to use it
What do you dislike about the product?
i don like outlook integration . its useless
What problems is the product solving and how is that benefiting you?
it can reduce my unneed process


    Vivek A.

Sales cloud is awesome

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is the basic foundation of any business and it is best ever in any CRM platform.
What do you dislike about the product?
Nothing, basically it has all foundation functionality required for a business
What problems is the product solving and how is that benefiting you?
All about sales


    Winona B.

I have been using salesforce for over 6 years now. It is very helpful when it comes to storing data.

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I love sales cloud! It's very easy to administer.
What do you dislike about the product?
I think it's more on the tech debt that we have and it involves duplicates. But that's more on historical tech debt of the company.
What problems is the product solving and how is that benefiting you?
It helps us store our client information.


    Manufacturing

Best Sales CRM on the market

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Ease of customization and loaded with features. You also get access to the platform and can use it to implement any business process.
What do you dislike about the product?
There is no read-only license. Some additional features are only available at additional costs.
What problems is the product solving and how is that benefiting you?
Capturing sales pipeline and revenue forecasting.


    Lena V.

Sales cloud

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It is helping sales to drive the sales experience
What do you dislike about the product?
While Salesforce Cloud has many great features, one downside is the occasional disconnection issue.
What problems is the product solving and how is that benefiting you?
Sales cloud implementation