Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
11 Years in the Cloud!
What do you like best about the product?
I've used Salesforce Sales Cloud for a variety of industries. Each one presented it's own problems, all of which were solved using the customizable Sales Cloud.
What do you dislike about the product?
So much to learn! This isn't technically a bad thing. Salesforce rolls put updates three times each year. Enhancements and new features add to you ROI.
What problems is the product solving and how is that benefiting you?
I now work at a medical staffing company. Sales Cloud helps with tracking recruits from referral/prospect through job placement.
Great Sales CRM
What do you like best about the product?
How customizable it is and ease of adoption
What do you dislike about the product?
Nothing really, it's a great product!!!!
What problems is the product solving and how is that benefiting you?
Making us more efficient and better sellers
It offers a robust set of tools for managing customer relationships
What do you like best about the product?
The platform supports workflow automation, including task assignment, email notifications, and approval processes, which significantly boosts productivity.
What do you dislike about the product?
While powerful, the platform can be complex to fully implement and utilize without proper training.
What problems is the product solving and how is that benefiting you?
The interface is intuitive and easy to navigate, even for users who may not be very tech-savvy.
Streamlining and standardizing
What do you like best about the product?
The low code no code solution allows me to quickly adjust the platform for our sales teams showing is to streamline and standardize their processes
What do you dislike about the product?
There are some features we're hoping for like dynamic events lex pages
What problems is the product solving and how is that benefiting you?
It's helping bring visibility to the start of the customer's life with our company
No sales success without Sales Cloud
What do you like best about the product?
It's super intuitive and the options within the Salesforce universe (connection to Marketing Cloud) are massive! Plus Agentforce, will be a massive gamechanger that will help us be more efficient and do better sales.
What do you dislike about the product?
Only that my colleagues should use it more! So just a real human deficit
What problems is the product solving and how is that benefiting you?
Having one single source of truth to align all sales and marketing people
It is a fantastic system, which sales like
What do you like best about the product?
It connects the dots in our Pre-Sales and Sales process.
What do you dislike about the product?
Price could be high for some folks, so think it twice.
What problems is the product solving and how is that benefiting you?
Now our whole Sales process is running on Salesforce Sales Cloud.
Intuitive and engaging platform for sales teams
What do you like best about the product?
The Sales Cloud platform is the flagship Salesforce product for a reason. It encourages high performance, collaboration, and excellence in customer service.
What do you dislike about the product?
While Sales Cloud is scalable and flexible to implement in organizations of all sizes, it not easily customizable to unique business processes. A key missing component is the ability to generate live revenue reporting.
What problems is the product solving and how is that benefiting you?
Case handling, account assignment and activity tracking
Intuitive and customizable
What do you like best about the product?
All customer data in one place, and ability to create exte live reports and dashboards.
What do you dislike about the product?
So many options to decide how I can make it work for my org.
What problems is the product solving and how is that benefiting you?
Improving disconnected sales process and limited data access.
#1 CRM
What do you like best about the product?
Customer relationship management is essential for business growth. A robust CRM platform can streamline operations and improve customer satisfaction. By leveraging data-driven insights, businesses can personalize interactions and enhance customer experiences. Furthermore, a comprehensive CRM solution can automate tasks, freeing up valuable time for employees to focus on strategic initiatives. Ultimately, choosing the right CRM is a critical decision that can significantly impact a company's success.
What do you dislike about the product?
So far nothing. There is a solution for anything.
What problems is the product solving and how is that benefiting you?
Integrating a 360 view of all my customers
Great tool to manage data
What do you like best about the product?
Data interconnected and all the information needed in one place
What do you dislike about the product?
Some processes could be simplified and more streamlined
What problems is the product solving and how is that benefiting you?
Tracking data and information across teams
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