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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Fernando C.

It is a great work tool.

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Help increase commercial levels by automating some processes
What do you dislike about the product?
The license is usually expensive even though there are different prices.
What problems is the product solving and how is that benefiting you?
Help centralize the information of the sales agents


    Financial Services

Sales lodge review

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Cloud provides a centralized view of customer data, making it easier to track interactions, personalize engagements, and improve the overall customer experience.
What do you dislike about the product?
Some users find Salesforce’s interface to be less intuitive, especially with certain legacy modules. Although it has been improved with the Lightning UI, there’s still room for more streamlined navigation and design.
What problems is the product solving and how is that benefiting you?
Automation intelligence for logging events calls cases


    Jenny S.

Sales Cloud will move our sales teams to the next level

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Having all of your pipeline information in one place, along with the upcoming abilities to add Agentforce will be a game changer.
What do you dislike about the product?
Getting users into the tool after never using it can be challenging because there are so many options. Training and change management is always key to adoption, as with any tool.
What problems is the product solving and how is that benefiting you?
Providing a single place to review and track all customers. No need to go to multiple tools. Insights that can be gathered for customers is robust and at my fingertips.


    Hospital & Health Care

Salesforce Sales Cloud

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The sales cloud has helped us streamline our sales process and shortened the overall time to close deals
What do you dislike about the product?
Some of the navigation can be slow for new users.
What problems is the product solving and how is that benefiting you?
Quoteing


    Consulting

The platform for customer centric companies

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It is now infrastructure for business that transforms all processes
What do you dislike about the product?
Self implementation can be challenging because everything is infinitely configurable
What problems is the product solving and how is that benefiting you?
Single view of the customer across all platforms


    Oriana G.

A great path to optimize your skills in sales

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The opportunity to improve your business revenue and know how to can get scale your business
What do you dislike about the product?
Not having Agentforce till now which I love it
What problems is the product solving and how is that benefiting you?
See revenues in reports an dash boards


    Anna S.

Enabling customer success

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salescloud allows multiple business teams to understand the nuances and objectives of our customers, providing us with the opportunity to share information efficiently and quickly and thus, think of a customer-focused solution.
What do you dislike about the product?
Nothing to note outside of what is being addressed already in updates, constant opportunity to get more seamless
What problems is the product solving and how is that benefiting you?
Salesforce is enabling us to track and understand customer behaviour allowing us to get into a place where we can personalize customer focused paths


    Sumanta D.

Best sales cloud application

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
You have everything pretty much what you need for sales ootb.
What do you dislike about the product?
To complete end to end transactions you need to add multiple add on on top of the application. Example billing management.
What problems is the product solving and how is that benefiting you?
No manual excel work.


    Maham H.

Very productive

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I think what has been coming in AEC is amazing
What do you dislike about the product?
Nothing! I think it's all productive and we can achieve so much
What problems is the product solving and how is that benefiting you?
Pipeline management


    Consulting

Ability to use Sharinpix images

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The ability to view sales pictures and fill in pdf form from sharinpix
What do you dislike about the product?
Nothing to really complain about right now.
What problems is the product solving and how is that benefiting you?
Image management