Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Easy Sales Tracking and Customizable Flows
What do you like best about the product?
Easy way to track all sales opportunities in the platform we already use as a company. Easy to configure and build particular flows for our processes.
What do you dislike about the product?
Needed work out of the box, but wasn’t a major lift to make it work as needed
What problems is the product solving and how is that benefiting you?
Allowing us to track sales from initial lead to closed opp with ease
Great Integration Capabilities with Many Tools
What do you like best about the product?
I can integrate the solution with a lot of tools
What do you dislike about the product?
To integrate with more app that I need..
What problems is the product solving and how is that benefiting you?
To sell different kind of products, doesn't matter the field in which you are.
Great for Creating Opportunities, but May Be Too Technical for Some
What do you like best about the product?
The user Experience to create new opportunities
What do you dislike about the product?
It might be Too technical for some users
What problems is the product solving and how is that benefiting you?
Lead and opportunity conversions
Great Features and Resources, but UI Still Has Limitations
What do you like best about the product?
Easy to configure, lots of ootb functionality, lots of learning resources
What do you dislike about the product?
Users still complain about ui limitations sometimes
What problems is the product solving and how is that benefiting you?
Having all data we need in one place, pipeline tracking, lead management
Powerful AI Integration, but Navigation Feels Cluttered
What do you like best about the product?
The level of integration with AI from Einstein to agentforce you can learn more about your customer than ever before, what used to take multiple pages and notes can be summarized quickly.
What do you dislike about the product?
All the tabs along the top that make it feel like you have to navigate around as opposed to being in a single place. I think AI will remove a lot of that navigation though.
What problems is the product solving and how is that benefiting you?
Keeping track of all our fans and allowing us to engage with them more authentically.
Great Support and Resources, but Forecasting and setup Needs Improvement
What do you like best about the product?
Sales cloud is probably one of the most used clouds in the Salesforce ecosystem, and therefore is well supported, well documented, and there's plenty of resources to learn about standard features and how to customize it.
What do you dislike about the product?
It feels like forecasting is convoluted, if not unreliable or unusable and the set up for different sales paths appears to be outdated.
What problems is the product solving and how is that benefiting you?
Sales cloud so the problem of not knowing or be able to predict what deals/donors are engaging with us right now and Huynh and for how long and when they might give to my organization. This greatly benefits, my organization as a whole, but especially executive leadership who previously had no idea or provided on word-of-mouth and rumors to get an idea of who we were talking to and who might give
Great Opportunities, But Pricey
What do you like best about the product?
The Opportunity Object in Salesforce Sales Cloud.
What do you dislike about the product?
The price of Salesforce Sales Cloud is expensive.
What problems is the product solving and how is that benefiting you?
Pipeline Management
Simplified Lead Management, but Opportunity Features Need Updates
What do you like best about the product?
Managing leads and opportunity pipelines has become much simpler.
What do you dislike about the product?
There is still significant room for improvement in opportunity management, as it seems that the features have not evolved much over the past few years.
What problems is the product solving and how is that benefiting you?
Addressing challenges related to sales and their associated processes.
Great B2B Sales Hub, but Licensing Costs Add Up for Small Businesses
What do you like best about the product?
This platform serves as an effective central hub for managing the B2B sales process.
What do you dislike about the product?
The licensing costs are challenging for small businesses, and you often need to purchase several additional licenses to access more advanced features.
What problems is the product solving and how is that benefiting you?
Handle the sales process
Useful for Sales but Overloaded Screens
What do you like best about the product?
I love how SLSK Cloud helps me sell my products by offering the ability to track ongoing opportunities. The new features are also a valuable asset. I mainly use the software from the Salesforce suite, which integrates well together.
What do you dislike about the product?
Too much information on the different screens.
What problems is the product solving and how is that benefiting you?
I use SLSK Cloud mainly to sell my products, and it helps me have strong control over ongoing opportunities.
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