Agentforce Sales
Salesforce, Inc.External reviews
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Salesforce Maps
What do you like best about the product?
User friendly, great with managing user schedules
What do you dislike about the product?
Using this tool requires a lot of training
What problems is the product solving and how is that benefiting you?
Using Salesforce maps is helping out our users making schedules
User friendly and value add
What do you like best about the product?
Easy to use so remove all barriers of using a CRM solution and can be customized fairly easily.
What do you dislike about the product?
Nothing yet so far on our experience has shown negatives.
What problems is the product solving and how is that benefiting you?
Visibility of our full sales pipeline
Great product
What do you like best about the product?
Helps sales teams accomplish their goals more efficiently.
What do you dislike about the product?
There isn't much to dislike to be fair. It allows enablement of other tools and services.
What problems is the product solving and how is that benefiting you?
Ai implementation.
Effective and easy to use
What do you like best about the product?
The ability to manage my entire team's production in a single ecosystem
What do you dislike about the product?
Not being able to directly access the UAT environment or Trailheads from my company Salesforce account (having to sign in separately)
What problems is the product solving and how is that benefiting you?
Tracking activities, having my whole org in a single ecosystem, tracking production and targets of sales associates, etc
Sales Intelligence at a glance
What do you like best about the product?
Whitespace Analysis and Territory managment keeps me laser focus on whats next
What do you dislike about the product?
The report experience could be better, specially on Dashboard filtering
What problems is the product solving and how is that benefiting you?
Ability to be on top of my reps quota attaindment plan and forcasting
An incredible journey of digitization
What do you like best about the product?
The ease of creating opportunities and quotes
What do you dislike about the product?
Tool license management is complex
What problems is the product solving and how is that benefiting you?
Time to send proposal to the client
Senior IT Manager
What do you like best about the product?
Ease of capturing leads opportunities and quotes to evaluate ROI
What do you dislike about the product?
I dislike not being able to utilize all functions because of resource constraints
What problems is the product solving and how is that benefiting you?
We are able to penetrate business both on capital products and service agreements
Salesforce maps
What do you like best about the product?
What I like best about Salesforce Maps is how it enhances field operations by optimizing routes and territory planning. It helps visualize customer locations on a map, making it easier to plan visits efficiently. The route optimization feature saves time and reduces travel costs for sales and service teams. Additionally, it integrates seamlessly with Salesforce, allowing us to access important customer data while on the go. The ability to track field activities and gather real-time insights also improves team productivity and decision-making. Overall, it streamlines our field operations and boosts efficiency.
What do you dislike about the product?
One thing I dislike about Salesforce Maps is its complexity in setup and configuration. It can be time-consuming to fully customize maps, territories, and routes to fit specific business needs. Additionally, while it offers great features, the cost can be high, especially for smaller teams or businesses. The interface, though functional, could be more user-friendly, and occasionally, real-time data syncing can lag, which affects field operations. Lastly, integrating it with other tools sometimes requires extra effort and technical expertise.
What problems is the product solving and how is that benefiting you?
Salesforce Maps is solving the challenge of inefficient field operations and disorganized territory management. It helps optimize route planning, ensuring that field teams visit customers in the most time- and cost-efficient way. This leads to reduced travel time and costs, making our operations more productive. Additionally, it provides real-time visibility into field activities, allowing better tracking of team performance and more informed decision-making. By visualizing customer locations on a map, it also helps identify new opportunities and optimize resource allocation. Overall, it enhances both field efficiency and customer engagement.
Great product
What do you like best about the product?
Entire process is great and I like opportunity
What do you dislike about the product?
Some screen need flexibility in few features
What problems is the product solving and how is that benefiting you?
Pipeline
Pipeline Management
What do you like best about the product?
Ability for the sales team to collaborate on customers, cross sell, and manage a healthy pipeline
What do you dislike about the product?
Unable to create multiple owner opportunity vs using splits.
What problems is the product solving and how is that benefiting you?
Pipeline management and lead to opportunities
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