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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Consulting

Best Sales CRM in the World

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about Salesforce Sales Cloud is how it gives you everything you need to manage the sales process in one place. It’s great because it provides a full view of your customers, helping you understand their needs and interactions better. Plus, the automation tools save tons of time by handling repetitive tasks, so you can focus more on selling rather than admin work.
What do you dislike about the product?
Nothing, i think its the perfect tool to sales people.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud has solved a lot of headaches for me. For one, it’s fixed the issue of scattered customer data. Everything is now in one place, which makes it so much easier to keep track of leads and deals without jumping between different tools.

It’s also really helped with automating all those repetitive tasks like data entry or lead follow-up. I can focus more on selling rather than wasting time on manual stuff.

Another big benefit is the visibility it provides. With real-time reports and dashboards, I can easily see how my pipeline looks and where I need to focus. It helps with forecasting too.

Collaboration has improved as well. My team and I can easily share updates and communicate directly in the platform, which keeps everyone on the same page.

Lastly, as the business grows, Sales Cloud scales with it, so I don’t have to worry about outgrowing the system. Overall, it’s streamlined my workflow and made the sales process a lot smoother.


    Computer & Network Security

Account centric

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The sales cloud has really enabled us perform all transactions with Account Centric approach resulting in a much cleaner data
What do you dislike about the product?
Need to have something similar like service console
What problems is the product solving and how is that benefiting you?
Clean master data


    Lili C.

User friendly and efficient

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is highly user-friendly, with an intuitive interface and customizable dashboards that streamline sales processes. Its ease of use is complemented by robust support for automation and integration, enabling rapid enhancements and scalability as business needs evolve. Overall, Sales Cloud is effective in boosting sales productivity while adapting quickly to changes.
What do you dislike about the product?
Common criticisms of Salesforce Sales Cloud include its high cost, complexity in initial setup, and the steep learning curve for new users. Some users also find the interface overwhelming due to its extensive range of features and customization options, which can lead to difficulties in navigation and management. Additionally, performance issues and system slowdowns can be a concern for some users.
What problems is the product solving and how is that benefiting you?
Sales Process Management: It streamlines and automates sales processes, ensuring that sales teams follow standardized workflows and can easily track progress.


    Sunil N.

Great tool

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Lead Managemet, Pipeline management, and Forecasting.
What do you dislike about the product?
Would like to see Sales Cloud having the capability to do lead routing and customizing it with points and click.
What problems is the product solving and how is that benefiting you?
Pipeline Management.


    Computer & Network Security

Sales Cloud Review

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud allows us to manage leads, accounts and opportunities with ease and create useful reports and dashboards.
What do you dislike about the product?
As with any Salesforce product, it does require a good understanding of the technical aspects to build some more complex processes that are not supported out of the box.
What problems is the product solving and how is that benefiting you?
Management of our customers data, deal management and tracking, as well as lead conversion.


    Venkataprabhalar K.

Support sale process

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Support Salesforce and track the leads opportunities and accounts contact deal closing sales automation
What do you dislike about the product?
Some complexity in an overwhelmed large setup involved more coding some functonality
What problems is the product solving and how is that benefiting you?
Write triggers and using flows


    Consulting

Best tool In the business

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It can be whatever you imagine it to be. You just need to take the time to build it.
What do you dislike about the product?
Sometimes there is idea fatigue since there are so many ways to add to the system
What problems is the product solving and how is that benefiting you?
Keeping track of customers and their projects. Sales cloud has helped manage it all


    Manufacturing

Move faster with SalesforcesalesCloud

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce sales Cloud has helped us to be faster attending our customers. We now are working with more technology in order to collect our receivables in 9 different countries better and faster.
What do you dislike about the product?
Wh have enjoyed our journey en Salesforce Sales Cloud.
What problems is the product solving and how is that benefiting you?
Collect our receivables. Automatizing our contact center


    Michele L.

Great CRM Platform

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is extremely flexible and can easily fit your business processes
What do you dislike about the product?
My biggest hurdle with Sales Cloud is it being too easy to customize. Everyone wants something different
What problems is the product solving and how is that benefiting you?
Giving our reps a solid place to track all customer data!


    Financial Services

Great Sales Cloud

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud has made it easy and fun to provide vital information to our sales team.
What do you dislike about the product?
Sales cloud does not bear all the feature of a service or financial services cloud.
What problems is the product solving and how is that benefiting you?
Getting key data to users.