Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce products
What do you like best about the product?
Easy to use, easy to implement, customizable
What do you dislike about the product?
Finding a strong delivery partner that can offer the best solutions
What problems is the product solving and how is that benefiting you?
Schedule, finding parts, finding communication channels
The best tool available for our sales team.
What do you like best about the product?
I like the customization and the ability to cater the tool to our teams specific needs.
What do you dislike about the product?
The learning curve can be a bit high for our admins.
What problems is the product solving and how is that benefiting you?
Keeping track of our opportunities and client relationships.
Sales Cloud will move you in the right direction
What do you like best about the product?
Creates more efficiencies in your sales cycle
What do you dislike about the product?
The biggest challenge is getting the orgs compliance
What problems is the product solving and how is that benefiting you?
Tracking sales with our accounts
Positive
What do you like best about the product?
In my opinion the Sales Cloud is very intuitive
What do you dislike about the product?
We had some challenges with the reporting.
What problems is the product solving and how is that benefiting you?
The RevOps team is using it to understand the results
Learning experience
What do you like best about the product?
One platform with all of our materials under one umbrella.
What do you dislike about the product?
Everything is an ID and having to export multiple files for details needed.
What problems is the product solving and how is that benefiting you?
Having all PLA on one platform with ability to produce quotes.
Find the info you need for the sales
What do you like best about the product?
What i like best is the possibility to adapt the interface to the process my agents follow and help them to do it accurately while saving time
What do you dislike about the product?
Znothing, the functionality is growing all the time
What problems is the product solving and how is that benefiting you?
Keeping track of interactions with the contact, keeping record what information has been given and received
Such a great platform!
What do you like best about the product?
I find sales cloud to be so easy to manage and work with.
What do you dislike about the product?
It's not very intuitive at first but the training materials do help.
What problems is the product solving and how is that benefiting you?
It creates a trustworthy place for me to store and utilize my data. It also intergrates well with 3rd party platforms I utilize.
Salesforce Sales Cloud Meets Business Needs
What do you like best about the product?
Salesforce is incredibly customizable and rock launches productivity.
What do you dislike about the product?
It can be time consuming to customize and make changes to existing configurations.
What problems is the product solving and how is that benefiting you?
Salesforce Salescloud is the backbone of our sales processes among other custom builds.
From basic lead management to full sales pipelines
What do you like best about the product?
We started with very basic lead management and have grow our use to encompass our full sales pipeline, customer success and customer support!
What do you dislike about the product?
When we started I was the accidental admin, I was forced to learn the platform which turned out to be one of the best skills of my career
What problems is the product solving and how is that benefiting you?
It helps us track our sales pipeline from lead gen to closed opportunities
Sales Cloud Keeps Things Together
What do you like best about the product?
My favorite thing is that Sales Cloud is that it centralizes our information. We sell as a team so keeping everything together is really important for us!
What do you dislike about the product?
I don't love that OOTB there are a lot of manual steps, but I'm setting up automation to help with that.
What problems is the product solving and how is that benefiting you?
Mostly helping us follow up on sales. Our sales cycles can be months long, so tracking ongoing engagement with our customers is needed!
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