Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great for Sales teams
What do you like best about the product?
Sales Cloud is a great CRM for sales teams. It’s packed with features like lead and opportunity management, sales forecasting, and automation. You get a full view of customer interactions, which helps keep track of relationships and streamline sales processes.
What do you dislike about the product?
One downside of Sales Cloud is its complexity. The extensive range of features and customization options can make the system difficult to set up and navigate, especially for smaller teams or businesses without dedicated IT resources. This complexity can lead to a steep learning curve and potentially require significant time and effort to fully leverage the platform’s capabilities.
What problems is the product solving and how is that benefiting you?
It gives me a full view of all oir interactions and history with customers, which helps us build better relationships and personalize our approach, leading to more engaged and loyal customers.
Very user friendly and infirmative
What do you like best about the product?
Use it ost my job for selling insurance at Globe
What do you dislike about the product?
Nothing, it's a great CRM product used at my company
What problems is the product solving and how is that benefiting you?
Selling insurance
Helps support our complexity
What do you like best about the product?
We have a complex customer structure with lots of data & sales cloud helps give the flexibility to organize it as needed for sales & CM.
What do you dislike about the product?
Slow development cycle/long waits on some smaller but often requested features--understanding there are updates on many areas
What problems is the product solving and how is that benefiting you?
Central space for sales and company data--makes reporting and summarization possible. Front facing user friendly tool to help show information/data processed in back end systems.
Great experience so far!
What do you like best about the product?
I am new to sales force and I have found that sales cloud is really easy and accessible to learn!
What do you dislike about the product?
Not currently integrated with partner crm.
What problems is the product solving and how is that benefiting you?
Better visibility and transparency across different BUs
Sales Cloud makes sales lives easier
What do you like best about the product?
It provides tools for tracking leads from initial contact through to conversion, making it easier to manage the entire sales funnel.
What do you dislike about the product?
It native reporting is lacking. In order for you to get a bigger picture of your entire sales funnel you need a BI tool on top of it
What problems is the product solving and how is that benefiting you?
For growing businesses, Sales Cloud scales easily, handling large volumes of customers, deals, and data without compromising performance.
Salesforce admin
What do you like best about the product?
Automate the business, flows, integrating with different apps
What do you dislike about the product?
Data inconstancy, nothing much .........
What problems is the product solving and how is that benefiting you?
We use CPQ... It's great product and configuration app
Great Service
What do you like best about the product?
Sales cloud has assisted support our sales team.
What do you dislike about the product?
Right now, i am unsure what needs improvement
What problems is the product solving and how is that benefiting you?
Data compiling and capture of customer
Sales Cloud helps us drive sales.
What do you like best about the product?
Opportunity and opportunity pipelines help keep our team going.
What do you dislike about the product?
Nothing it is working as expected. Looking forward to adding agents
What problems is the product solving and how is that benefiting you?
Helps us keep track of agents opportunities and their client communications.
Intuit SFDC Sales
What do you like best about the product?
I like how seamless it is to quickly leverage OOB objects.
What do you dislike about the product?
Some of the customizations could be better. For example , tab couldn't be controlled by apex.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us to power the business for our sales experts.
Great engagement with customers
What do you like best about the product?
The ability to keep closely in touch with our customers.
What do you dislike about the product?
There is nothing I dislike about Sales Cloud at the moment. It works as it should for our needs.
What problems is the product solving and how is that benefiting you?
The connection and engagement with our customers.
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