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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Computer Software

Best way to keep track of your leads and opportunities on the market

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Kanban views of different types of pipeline
What do you dislike about the product?
The price it's expensive to get the whole business on board
What problems is the product solving and how is that benefiting you?
It's my pipeline management contract management and all crm functions.


    Financial Services

Great tool for sales teams

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
This is a great tool for learning a new territory and for prospecting
What do you dislike about the product?
Configuration of folders, access could be simplified
What problems is the product solving and how is that benefiting you?
Maps is particularly helpful for new sales users in familiarizing their territory and with prospecting


    Clayton B.

Salesforce Maps helps for leads

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Ability to visualize an area to see leads, prospects, accounts and tasks.
What do you dislike about the product?
Too many options for the end users. Causes confusion
What problems is the product solving and how is that benefiting you?
Taking leads and giving them to leaders


    Mark M.

Great Product

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce offers an intuitive platform for managing customer relationships. Its customizable dashboards and integration options are fantastic, but the pricing can be steep for smaller businesses. Overall, a powerful CRM tool.
What do you dislike about the product?
Salesforce simplifies sales tracking and customer management with its comprehensive features. Customization is easy, and the automation tools save time. However, the learning curve can be steep for new users. Recommended overall.
What problems is the product solving and how is that benefiting you?
As a CRM, Salesforce delivers excellent functionality with its robust reporting and analytics tools. It's highly scalable for growing businesses, though setup and customization might require some initial effort. Very helpful in boosting efficiency.


    Jason W.

Great platform

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It's a flexible platform that enables your business while providing a great out of the box solution to meet the needs of the business.
What do you dislike about the product?
Salesforce sales cloud is not a cheap platform.
What problems is the product solving and how is that benefiting you?
It helps track all of our customers interactions in one place.


    Manufacturing

Sales Cloud is Great

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate most the ability to look across all sales activities to understand the full view of the customer.
What do you dislike about the product?
I truly don't have bad things to say. Salesforce has been making enhancements continually build on the business use cases.
What problems is the product solving and how is that benefiting you?
It shows complicated relationships around our accounts and opportunities, which allows us to have a better plan for closing opportunities and anticipating customer needs.


    Marketing and Advertising

Love this product!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Highly recommend; use regularly and recommend to clients
What do you dislike about the product?
N/a - no major improvement areas; use regularly
What problems is the product solving and how is that benefiting you?
Driven recommendations for all business cases


    Financial Services

Powerful Platform

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy place to keep all pipeline at your finger tips.
What do you dislike about the product?
Only able to link one contact to one account
What problems is the product solving and how is that benefiting you?
All data in one place.


    Bilal M.

Great tool for business looking to grow

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Super easy to use, tons of flexibility. Great crm
What do you dislike about the product?
To really tap the power you need experts to guide
What problems is the product solving and how is that benefiting you?
Forecasting, pipeline MGMt activities


    Rebecca D.

Partner relationship rep

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Being able to document the relationship between the client and I'd interaction on the CRM.
What do you dislike about the product?
It can look outdated if you don't know salesforce the crm
What problems is the product solving and how is that benefiting you?
Keeping customers and partners organized.