Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Strong Sales Focus, But should be simplified
What do you like best about the product?
Salesforce covers sales, marketing, customer service, analytics, and more—all in one integrated platform.
What do you dislike about the product?
One of the challenges is that you either need to hire an expert or invest significant time learning how to build on their platform.
What problems is the product solving and how is that benefiting you?
Sales Cloud provides customizable dashboards and real-time pipeline tracking, giving managers insight into every stage of the sales process.
Great for Tracking Sales, Needs Better Customization and Filtering
What do you like best about the product?
This tool tracks the entire journey of your sales leads and helps you keep your sales data well organized.
What do you dislike about the product?
This tool should allow you to categorize your sales leads according to your requirements, and its search and filter features are expected to help you refine your results.
What problems is the product solving and how is that benefiting you?
Salesforce Cloud allows us to view all our sales data in one place, making it easier to understand the requirements of every task we set. We can efficiently assign, track, and complete processes, which streamlines our workflow.
Essential Tool with Room for Pricing Improvement
What do you like best about the product?
I appreciate how Salesforce Sales Cloud has significantly enhanced my productivity and efficiency, saving me time and improving my performance. The centralized system allows for easy, cloud-based access, streamlining management tasks and consolidating all my operations in one place without the fear of losing data.
What do you dislike about the product?
The price of Salesforce Sales Cloud is a significant concern for me. I find it too expensive, which makes me hesitant about repurchasing it unless there is a reduction in cost. Additionally, I experienced initial complexity when setting up and understanding the system. Although improvements have been made over time, the early challenges were notable.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to boost sales, bring more revenue, enhance team productivity, and efficiency, and manage everything centrally, eliminating Excel sheet management.
Great Forecast Pipeline, But Issues with Leads and Custom Objects
What do you like best about the product?
The forecast pipeline and opportunity amount
What do you dislike about the product?
The leads and the custom objects with the flows
What problems is the product solving and how is that benefiting you?
Accounting issue with forecasting amounts
Great Built-In Features, but Customization Can Be Tricky
What do you like best about the product?
Lots of out of the box functionality for quick initial usage
What do you dislike about the product?
A bit hard to adjust for processes that don't align with initial objects
What problems is the product solving and how is that benefiting you?
Easy and quick navigation of key data for leads into deals
Powerful CRM with Implementation Challenges
What do you like best about the product?
I appreciate Salesforce Sales Cloud's robust app ecosystem, which allows for comprehensive opportunity management and provides better visibility into our sales pipeline. This enhanced visibility helps us achieve more predictable revenue, making the system valuable for our sales workflow.
What do you dislike about the product?
I think the UI is very clunky and slow, and basic workflows are still very hard. So the user experience needs to be improved.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage opportunities, enhance visibility in our sales pipeline, and achieve more predictable revenue.
Great for Custom Sales Processes, but Standardization Can Be Tricky
What do you like best about the product?
Opportunity management with the possibility to create multiple sales process
What do you dislike about the product?
Some Times it’s hard to use a standard process so I have to customize it for example the forecast
What problems is the product solving and how is that benefiting you?
The connection between manager and sales reps
Excellent integration and visibility of the Pipeline
What do you like best about the product?
Integration, monitoring, and the ability to visualize the Pipeline
What do you dislike about the product?
I have no negative comments, although perhaps the only thing I could point out is the lack of visibility of the teams or the education related to them.
What problems is the product solving and how is that benefiting you?
Tracking Potential Leads
Easy to Implement and Operate, No Major Drawbacks
What do you like best about the product?
Ease of operation to implement in the enterprise
What do you dislike about the product?
Nothing major to dislike as operational it works
What problems is the product solving and how is that benefiting you?
Nothing important to mention as it works well overall
Personalized Customer Reach, but Customization Takes Time
What do you like best about the product?
I think it enables our sales team to reach our customers are still on a personal level
What do you dislike about the product?
I think for me, it’s the implementation sometimes takes some time because of the customization for each org. But that’s also the beauty of it.
What problems is the product solving and how is that benefiting you?
I think it’s enabling us to reach higher levels of leads and referrals and converting those opportunities into real relationships
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