Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Opportunity Tracking and Better Time Management
What do you like best about the product?
I can keep track of my opportunities and manage my time better.
What do you dislike about the product?
Some interfaces might show too much information at the same time.
What problems is the product solving and how is that benefiting you?
Opportunity tracking, saving my time
Great for Reports and Quick Customer Lookups
What do you like best about the product?
Great for running reports, easy to look up my customers, their printers, previous work orders, generate leads
What do you dislike about the product?
It doesn’t retain your password for long and you have to use the Authenticator app all the time
What problems is the product solving and how is that benefiting you?
Less paper work, information all in one place, easy to search cutting down time to gather information
User-Friendly Platform That Empowers Sales Teams
What do you like best about the product?
It has a user-friendly platform and is a useful tool for salespeople within an organization.
What do you dislike about the product?
It can take time to implement and has a large number of features which can be overwhelming.
What problems is the product solving and how is that benefiting you?
It is helping sales people automate alot of tasks and move from spreadsheets to a single platform
User-Friendly Interface, Centralized Data, Needs More Frequent Updates
What do you like best about the product?
I really like how easy Salesforce Sales Cloud is to use. It has a simple user interface, which doesn't limit any of the available features. All the information across the organization is gathered in one single place, making it easily accessible. I don't have to spend a lot of time searching for information on Salesforce. Overall, I find it very efficient.
What do you dislike about the product?
Sometimes there are some bugs. I wish they would provide software updates and bug fixes more frequently. The initial setup was of medium difficulty.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud gathers all information in one place, making it easily accessible. The simple user interface allows me to find information quickly without spending a lot of time.
Streamlined Organization, Custom Dashboard Advantage
What do you like best about the product?
I like that Salesforce Sales Cloud keeps our department organized and helps with daily contact efficiency. I appreciate our customized dashboards, which help us keep our leads updated between team members and enable us to manage our workload and time efficiently across multiple employees and legal fields. Also, the learning threshold was very quick, making it easy to get started.
What do you dislike about the product?
I wish the templates were better to optimize and customize for our needs.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to keep our department organized and enhance daily contact efficiency. Our customized dashboards keep leads updated among team members and help manage workloads between employees and legal fields.
Modern, Feature-Rich Platform with Great Point-and-Click Reporting
What do you like best about the product?
It has a wide range of features and modern functionality. It comes with great poin t to click functionality and out of the box reporting.
What do you dislike about the product?
Nothing specific that I dont like. There are few tiny limitations with the cloud which needs the knowledge of the tool before configuring.
What problems is the product solving and how is that benefiting you?
Ease of tracking all the customer interactions at same place
Easy to Navigate and Highly Configurable for Account & Opportunity Updates
What do you like best about the product?
Easy to navigate, configurable and easy to update account/opportunity info
What do you dislike about the product?
Our salesforce sales cloud can be slow to load when navigating to accounts/opportunities.
What problems is the product solving and how is that benefiting you?
Easily can see account activity, details and more.
Highly Customizable Reporting, Needs Modern UI
What do you like best about the product?
I like the ability to customize reports and use filters to identify exactly what I'm looking for. These features allow me to make targeted lists based on specific marketing campaigns or promotions that our company is running so that I can identify likely prospects who are in a buying stage.
What do you dislike about the product?
I wish the user interface looked a little bit more modern.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud lets me easily view all accounts, prospects, their activities, past opportunities, and existing customers, making my job easier.
Streamlines Lead Management, Needs UI Improvements
What do you like best about the product?
I like that Salesforce Sales Cloud allows me to make necessary information corrections and update fields easily. It integrates with other tools like LinkedIn and Pitchbook, which I use every day, and helps organize leads in multiple ways. I find the 'one-click' access to leads detail pages on partner tools very convenient, as it reduces the time I spend researching the same information on other platforms.
What do you dislike about the product?
When creating reports or a list, it's still a bit complicated. The user interface is not so friendly, and on the tabs, you can't filter out directly through them if you need to narrow down the list.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps me track my territory leads, make necessary information corrections, and update fields. It integrates with LinkedIn and Pitchbook, providing one-click access to lead details, reducing research time, and organizing leads in multiple ways.
Comprehensive Sales Management with Strong Automation
What do you like best about the product?
it brings all sales activities into one unified system so teams can track leads, manage opportunities, and forecast revenue without juggling multiple tools.
What do you dislike about the product?
It cost a lot, it's complex and difficult to over-Customization without someone specialized on it
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves several common problems that sales teams face. The benefits usually come from improving visibility, efficiency, and customer management.
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