Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Salesforce Sales Cloud Gives a Clear View of Prospect Interactions
What do you like best about the product?
Salesforce Sales Cloud helps me to have clear picture of the prospect interaction with our Company and also it is easy to navigate
What do you dislike about the product?
it is not super fluid on editing the customer status
What problems is the product solving and how is that benefiting you?
point of reference to track the interaction with the customer from email phone calls etc
Effortless Usage, Powerful Insights
What do you like best about the product?
I find Salesforce Sales Cloud to be easy to use and easy to navigate. I've worked at multiple companies, and there's not much of a learning curve with it. I've also gotten savvy with running reports, and the functionality seems to be pretty similar across different places I've worked.
What do you dislike about the product?
Sometimes pages take a long time to load. I wish that the reports were easier to filter and just kind of slice and dice the data in different ways. It can be a little bit clunky to run your own custom reports.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud daily for tracking activities and running reports. It provides a good snapshot of client history, recent support cases, and how they work with my company.
Salesforce sales cloud _ A strong CRM Platform
What do you like best about the product?
Salesforce sales cloud is best for providing centralised customer data, project related details only in one place with easy access even our site team can access this data on mobile app also. This helps us in easy leads tracking, follow ups, etc.
What do you dislike about the product?
The software is difficult to understand without proper training and sometimes our site team observed it to be lagging due to slow internet.
What problems is the product solving and how is that benefiting you?
With the Salesforce we have observed improved in coordination between departments within organization. Reduces delay in customer response as we are able to attend customer queries through software only. Itvis offering clear visibility of project related progress report and customer satisfaction.
Sales Force Review
What do you like best about the product?
Sales force is very user friendly and the tech support is quick and responsive.
What do you dislike about the product?
I have not found anything I dislike about this product.
What problems is the product solving and how is that benefiting you?
N/A
The most robust and comprehensive CRM, ready to connect the entire revenue stack
What do you like best about the product?
Best CRM on the market. The most robust, complete, agile, and ready to connect with the entire modern revenue stack.
What do you dislike about the product?
Almost mandatory requires an administrator to reveal its true value
What problems is the product solving and how is that benefiting you?
Highly advanced customization of the tool, which allows it to be adapted to the sales cycle specific to each company. In my opinion, every issue can be resolved with the tool, provided the necessary resources are allocated.
Sales Cloud Unifies Leads, Opportunities, and Customer Data for Faster Decisions
What do you like best about the product?
I like how Sales Cloud brings everything into one place: leads, opportunities, and customer data, so teams can work faster and make decisions based on real, up-to-date insights.
What do you dislike about the product?
Sometimes it can feel overly complex, simple changes or reports may require extra configuration, and user adoption can be challenging if the setup isn’t intuitive.
What problems is the product solving and how is that benefiting you?
Sales Cloud solves the problem of scattered sales data and manual processes by centralizing everything and automating workflows. That benefits me by saving time, improving data accuracy, and helping teams stay aligned and focused on closing deals instead of admin work.
Excellent Lead & Opportunity Management with Strong Budget Forecasting
What do you like best about the product?
Excellent for managing leads and opportunities as well as forecasting for budgeting purposes.
What do you dislike about the product?
The price is a bit steep for smaller organisations.
What problems is the product solving and how is that benefiting you?
It hold all related items to an account in one place. Emails are integrated so any communication to accounts/ contacts show up under the profiles therefore any user can jump on board and hit the ground running
Streamlined Customer Support with Salesforce Sales Cloud
What do you like best about the product?
I like that all our data is in one place with Salesforce Sales Cloud, and it keeps everything organized and flowing. It's really useful that it keeps emails organized and our responses too, making it easy to look back and see how we've answered in the past. It helps us better with follow-up emails. It's a good product that was very helpful and helps expedite our customer support.
What do you dislike about the product?
It's kinda difficult sometimes to get started and to understand how everything works initially. But once you do, it's fairly simple.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud streamlines our customer response time, keeps all our data in one place, and organizes emails and responses, helping us improve future interactions.
All-in-One Lead Tracking and Reporting That Keeps Insurance Work Organized
What do you like best about the product?
Salesforce Sales Cloud keeps all of my client and lead information in one place, which is critical in the insurance business. I like the ability to track leads from first contact through enrollment, set follow-up reminders, and log calls and notes. The automation and reporting help me stay organized, compliant, and consistent with client communication.
What do you dislike about the product?
Salesforce Sales Cloud has a learning curve and can feel overwhelming at first, especially for small agencies. Some features require customization or admin support to fully match an insurance workflow, and it can be more complex than necessary for simple tasks.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of disorganized lead and client management. Instead of juggling spreadsheets, emails, and notes, everything is centralized. This saves time, improves follow-up consistency, reduces errors, and helps me convert more leads into enrolled clients while maintaining strong long-term relationships.
Effortless Scheduling and Data Management
What do you like best about the product?
I find scheduling much easier with Salesforce Sales Cloud and I love the task manager. I like how the client's information is safely stored, and I’m able to generate lists with ease. Everything works very well, and the initial setup was great; they made it so easy.
What do you dislike about the product?
I just wish that it gave more alerts
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud makes scheduling easier and I love the task manager. I also like how clients' info is safely stored and how I can generate lists.
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