Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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The best!
What do you like best about the product?
Customization and scalability, Automation
What do you dislike about the product?
Complexity, Limited built-in email marketing tools
What problems is the product solving and how is that benefiting you?
Disorganized sales process
The best tool for our company
What do you like best about the product?
My relationship with Salesforce has been nothing short of amazing.
I have taken the time and care to truly understand our needs, processes, and business to propose and assist us with providing the best solution.
I have taken the time and care to truly understand our needs, processes, and business to propose and assist us with providing the best solution.
What do you dislike about the product?
The license price is a little high compared to competitors
What problems is the product solving and how is that benefiting you?
agility in the entire purchasing process, practicality in approving proposals and ease of sales
Administrator
What do you like best about the product?
Ease of use with the product and the features.
What do you dislike about the product?
The switch over from Classic to Lighning.
What problems is the product solving and how is that benefiting you?
Being able to communicate to leads and run reports.
Great
What do you like best about the product?
Flows are the best ones in automations of all
What do you dislike about the product?
Theconnection between the accounts, contacts and campaigns
What problems is the product solving and how is that benefiting you?
No prob
Very useful app
What do you like best about the product?
It is extremely useful to be able to handle and manage everything from the beginning to the end of sales in one place, while also sharing data with other teams so that everything can be managed in a centralized location.
What do you dislike about the product?
The default setup has some limitations, which is disappointing, and the UI is also lacking.
What problems is the product solving and how is that benefiting you?
Salesforce provides the basic flow for the customer’s requirements to a certain extent, making it convenient to fully utilize the strengths of the solution.
Flows make technical processes easy
What do you like best about the product?
Flows, its a great tool to make technical solutions simple and enables non technical users to solve complex problems.
What do you dislike about the product?
The cost of storage, luckily, theres a lot of alternatives that enable high storage at a lower cost.
What problems is the product solving and how is that benefiting you?
Gives us customer data needed to properly communicate with customers at the right time with the right tools.
Very flexible way to manage sales pipeline
What do you like best about the product?
I like the ease of collecting all my customer data in the same location, this makes it easy to report and track the progress our relationships with our customers.
What do you dislike about the product?
The product is a solid platform, with no huge downsides I can see. It's important to architect it correctly though!
What problems is the product solving and how is that benefiting you?
Opportunity tracking
Sales Cloud is table stakes in 2024
What do you like best about the product?
Sales Cloud provides such core capabilities for companies to begin to track, measure, and act on their pipeline and sales processes. It's an easy button for gaining these insights into the deal cycles.
What do you dislike about the product?
Some of the core objects need some attention. They're nearly 25 years old and there is of course some technical debt there.
What problems is the product solving and how is that benefiting you?
For my customers, it provides the insight into their pipeline and sales activity that few products can do. Integrations with Tableau and Slack make it easy for reps to enter information without it being an additional data entry task.
Extremely attentive to customers and provide amazing service.
What do you like best about the product?
Ability to integrate with other systems.
What do you dislike about the product?
Activity management has been a pin point for our team
What problems is the product solving and how is that benefiting you?
Account and contact management; productivity.
User
What do you like best about the product?
Customizability, user friendliness for those with varying levels of experience
What do you dislike about the product?
I do not dislike Anything, would recommend
What problems is the product solving and how is that benefiting you?
Tracking of prospects, suspects, emails
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