Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Good stuff
What do you like best about the product?
Easy to find info and create opportunities
What do you dislike about the product?
Interface is a bit dated, but doesn't bother me
What problems is the product solving and how is that benefiting you?
Track customer management and see previous account/prospect history
My experiences using Salesforce Sales Cloud
What do you like best about the product?
As a Marketing team, the simple view and user friendly is really important and Salesforce Sales Cloud is the answer, which is super user friendly. Also the customer support was really helpful for me. And last but not least the feature that really helpful for my work.
What do you dislike about the product?
I really don't like that sometimes it takes time to loading (I don't know if the trouble is from my connection or from the Salesforce)
What problems is the product solving and how is that benefiting you?
I can easily reporting to my CEO and head of business
Best CRM in the market
What do you like best about the product?
What I like best approximately Salesforce Deals Cloud is its comprehensive suite of highlights that streamline deals forms and upgrade efficiency. The stage gives vigorous apparatuses for overseeing leads, openings, and client connections, making it simpler to track and sustain prospects through the deals pipe. The customizable dashboards and reports offer profitable bits of knowledge into deals execution, empowering data-driven decision-making. Furthermore, the integration capabilities with other commerce applications and the versatility of the stage guarantee it can develop with the wants of any organization. The user-friendly interface and broad back assets advance contribute to a positive client involvement
What do you dislike about the product?
The platform's broad highlights and customization alternatives can be overpowering, requiring critical time and exertion to ace. Also, the fetched can be restrictive for small businesses, particularly when considering the add-ons and progressed functionalities that will be fundamental for full utilization. Periodic execution issues and the require for visit upgrades can disturb workflow. In conclusion, whereas client bolster is for the most part great, determination times for certain specialized issues can now and then be moderate, affecting efficiency.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving several critical problems by providing a centralized platform for managing customer relationships, sales pipelines, and performance analytics. It enables our team to efficiently track and nurture leads, ensuring no opportunities are lost and that we can move prospects smoothly through the sales funnel. The real-time data and customizable reporting tools offer deep insights into sales trends and individual performance, facilitating informed decision-making and strategic planning. Additionally, the integration with other business tools streamlines workflows and enhances productivity by reducing the need for manual data entry and synchronization. Overall, Salesforce Sales Cloud helps us optimize our sales processes, leading to increased efficiency, higher conversion rates, and ultimately, greater revenue.
Complex, but Powerful
What do you like best about the product?
I like that it can serve as our central system of record for all sales-related information that we use on a daily basis. It is nice that it integrates with our other tooling and enables us to have data flow between tools.
What do you dislike about the product?
The UI is not very easy to use and dashboards can be difficult to set up and organize. The ease of use can be improved once the tool is well implemented.
What problems is the product solving and how is that benefiting you?
It is enabling us to solve the problem of keeping record of outbound activity, opportunity tracking, and account and lead scoring. It is helping us be more organized and better track our efforts.
userfull tool for everyday office job
What do you like best about the product?
the think that is is easy to use and well organized where you can see your piperline clear and have all your task well managed
What do you dislike about the product?
problems with the custumer support that sometimes not work properly
What problems is the product solving and how is that benefiting you?
tracking sales
Powerful CRM system
What do you like best about the product?
The ability for it to extremely customisable and built to do anything you need it to.
What do you dislike about the product?
That it can take a little too long to complete a workflow, in that the system is a bit slow.
What problems is the product solving and how is that benefiting you?
It helps me to easily keep track of the deals in my pipeline, the status of them and then the ability to upwards manage it.
Quite a pleasant experience. Better compared to other CRM or Sales Cloud
What do you like best about the product?
- easy interface
- good access to analytics
- automation
- good data visualization
- good access to analytics
- automation
- good data visualization
What do you dislike about the product?
- COST. Salesforce is definitely the most expensive compared to its competitor
- limited customizations
- limited customizations
What problems is the product solving and how is that benefiting you?
- Unified Data Management
- Detailed Tracking and Reporting
- Unified Customer Data
- Detailed Tracking and Reporting
- Unified Customer Data
Love salesforce
What do you like best about the product?
The customizability. It's so easy to customize salesforce to a specific application. As someone with little techincal experience, I am able to browse the articles from salesforce and trailhead to be able to figure things out on my own. When I can't figure things out, support has been very helpful in resolving issues.
What do you dislike about the product?
Some of the features such as einstein could be easier to implement. Even though I feel as Salesforce is pretty good in this regard, it could certainly be improved. I am also not a fan that they mandate certain features like the authentication app.
What problems is the product solving and how is that benefiting you?
This is my first CRM, so it solved a ton of issues. Mainly keeping track of my customers and make sure they are receiving adequate touchpoints.
It is an efficient sales management tool.
What do you like best about the product?
I think the most helpful about Salesforce Sales Cloud is its robust customisation options. The platform allows us to streamline our sales processes effectively.
What do you dislike about the product?
It can be quite complicated and hard to learn at first. It takes time and training to get used to it.
What problems is the product solving and how is that benefiting you?
It would be great to bring all customer data into one place and give us a clear view of their interactions and histories.
Advanced CRM to manage the customer and pipeline systematically
What do you like best about the product?
Easy and simple naviagtion to check lead, contact and account related info in details and simplfied manner
What do you dislike about the product?
Nothing it has advanced CRM that track user as well as customer all details in simplified way and that make sales team life easy to follow-up
What problems is the product solving and how is that benefiting you?
This is greate CRM application to measure the marketing efforts and converstion in one place. We have enabled the intgeration with our Marketing tool Adobe Marketo engage to measure user enegagement and that help sales team to close the deal in more simplified manner.
Using this our Sales performances as well as buesiness ROI has imporved a lot more after succesful implmentaion.
Using this our Sales performances as well as buesiness ROI has imporved a lot more after succesful implmentaion.
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