Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Excellent services
What do you like best about the product?
I find the UI to be great and the features useful for my work
What do you dislike about the product?
The only thing I dislike about the product is it's expensive
What problems is the product solving and how is that benefiting you?
Easy to use and especially useful when receiving emails from multiple project stakeholders
Excellent flexibility!
What do you like best about the product?
I use Salesforce Sales Cloud quite a lot - a few times a week at least, and what I love about it is it's extremely intuitive to use. It's quite easy to collaborate with other teams and manage your leads and opportunities. It's also a big bonus that this service is part of Salesforce company, because it means you can integrate it with pretty much anything that any other Salesforce service can connect to.
What do you dislike about the product?
The only thing I don't like about the Sales Cloud is that it may sometimes be slow, which hinders and slows down my daily workflows
What problems is the product solving and how is that benefiting you?
In my current role of a technical specialist, I communicate with customers a lot. Naturally, this creates a bunch of opportunities for upsale. Sales Cloud provides a great platform where I can collaborate with our internal sales teams on the leads I give them. I can later track my opportunities and see reporting of sales, which provides a great insight into my work.
Salesforce use for wholesalers
What do you like best about the product?
Easy and intuitive platform that helps maximize the effectiveness of our sales organization
What do you dislike about the product?
Ease of use, ease of administration, time to value, and ability to integrate seamlessly
What problems is the product solving and how is that benefiting you?
Making our sellers more consistent and efficient which leads to more wins and revenue
Robust, but expensive
What do you like best about the product?
It's an incredibly flexible platform, and allows for robust external integrations.
What do you dislike about the product?
It's not cheap, and our investment continues to increase despite attempting to be more efficient on the platform.
What problems is the product solving and how is that benefiting you?
Use as our CRM and quoting engine
Salesforce Sales Cloud for Financial Analysts
What do you like best about the product?
As a financial analyst, Salesforce Sales Cloud’s ability to provide detailed and accurate financial insights, support efficient data integration and automation, and enhance collaboration makes it an indispensable tool for driving financial success and strategic planning
What do you dislike about the product?
Salesforce sales cloud has so many feature so mastering in all feature can take time.End user as well as administrators may require extensive training to use the system effectively.For high level of customization and intigration we may have to depend on developes which create bottleneck in business as well as increase cost of mainatance also.
What problems is the product solving and how is that benefiting you?
Provides a unified view of financial metrics and customer interactions, improving data accuracy and analysis.Enhances the speed and accuracy of financial reports, aiding in better decision-making.Improves revenue prediction accuracy, aiding in effective financial planning and budgeting.
Solid platform
What do you like best about the product?
Salesforce has made tremendous upgrades to their platform over the past few years! It is reliable, efficient and can pull all the reports you need. It also integrates with different other CRMs platforms and communication systems!
What do you dislike about the product?
Improve UI experience as I find it a little dated
What problems is the product solving and how is that benefiting you?
Tracking customer contracts and managing renewals on time!
Sr. Manager, Business Development Systems
What do you like best about the product?
Tools, such as Einstein will be a significant catalyst for change and process optimization. Having these tools within the platform allow the rapid development of features that drive value to the organization.
What do you dislike about the product?
There are certain limitations compared to custom development, that have been a challenge to deliver what our users would like. However, as we learn the boundaries, we have been able to adapt both from a technical perspective and our business processes.
What problems is the product solving and how is that benefiting you?
Within the CRM we are able to take advantage how each of the objects work seamlessly. Further to that the dashboard provide impactful visualizations that help drive actions to grow our business.
If it’s not in Salesforce, it doesn’t exist!
What do you like best about the product?
It is our source of truth and system of record for all prospect and customer data. I love that everything is customizable and that Salesforce continues to innovate and improve.
What do you dislike about the product?
Certain processes are clunky, such as having a historical look at data, or forecasting. Many issues that should be simple fixes are not prioritized. Everything nowadays seems to be an add on product.
What problems is the product solving and how is that benefiting you?
Having a source of truth for sales and revenue data. Helps me accurately report to senior leadership.
Most customizable CRM
What do you like best about the product?
The best thing I like about sales cloud is that it's very customizable. We had to create a super simple mobile app for our sales reps who were technologically handicapped. After our implementation, we increased adoption 100%
What do you dislike about the product?
It is more expensive than the other crms
What problems is the product solving and how is that benefiting you?
It's a one stop shop for everything sales related.
Lot of great features and functionally. Seems dated at times.
What do you like best about the product?
It is a very feature rich CRM, and has the functionality that I need.
What do you dislike about the product?
It can be pricey, and I feel like I pay for things that I do not need
What problems is the product solving and how is that benefiting you?
Giving me a full view into my businessI'm
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