Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Best CRM out there!!
What do you like best about the product?
It does everything I need for my business!!
What do you dislike about the product?
Not much, it covers everything we need:)
What problems is the product solving and how is that benefiting you?
Pipeline Management
Incredible platform
What do you like best about the product?
Very intiative, easy to use, lots of support and initiative
What do you dislike about the product?
Nothing that we have seen so far. Will update
What problems is the product solving and how is that benefiting you?
Making sure we connect all channels to talk to one another
Sales and Operations Redefined.
What do you like best about the product?
Ease of operation.
User friendly.
Helpful guidelines at every step.
Easy to scale for Small to Large enterprise.
User friendly.
Helpful guidelines at every step.
Easy to scale for Small to Large enterprise.
What do you dislike about the product?
Some features are missing which sound important.
Assigning account to a queue one of them to mention.
Assigning account to a queue one of them to mention.
What problems is the product solving and how is that benefiting you?
Solving Sales enablement on enterprises level with day in day out tracking of sales rep activities.
Salesforce Admin and Project manager
What do you like best about the product?
It is a single source of truth. It also allows us better insight into what the team is doing at all times.
What do you dislike about the product?
The reporting is very complex and can be hard to get what you want/need.
What problems is the product solving and how is that benefiting you?
People are no longer slipping through the cracks. We also can monitor what the team is doing and help them sell better.
Great sales CRM Tool
What do you like best about the product?
Ability to have all data in one place and great forecasting
What do you dislike about the product?
Not a lot of things, but activity management can improve greatly
What problems is the product solving and how is that benefiting you?
Just keeping up with sales
Best CRM!
What do you like best about the product?
It's so easy to use and customizable. I've used it my entire career and am so glad!
What do you dislike about the product?
Action plan templates are very difficult to use as they're so strict on publishing issues. And while it's great that it's customizable, there is so much to make sure runs smoothly!
What problems is the product solving and how is that benefiting you?
Record of customer engagement
Sailing with Salescloud
What do you like best about the product?
I'm all about the pipeline insights! I love the new sales home page
What do you dislike about the product?
Challenging to use with revenue schedules.
What problems is the product solving and how is that benefiting you?
Sales pipeline inspection.
Highly Satisfied with Product
What do you like best about the product?
I love being able to easily access my customer accounts, current statuses, sales and see if there is any pending cases to follow up on.
What do you dislike about the product?
No current dislikes. I am very satisfied with the product.
What problems is the product solving and how is that benefiting you?
Solving my time management issues by creating tasks to stay on top of day to day management.
Outstanding product
What do you like best about the product?
Functionality for our organization, ease of use.
What do you dislike about the product?
I cannot think of any major dislikes for myself
What problems is the product solving and how is that benefiting you?
Connecting customers on recurring contracts to an enablement coordinator
The best system for increase sales
What do you like best about the product?
Salesforce Sales Cloud is an excellent CRM platform that I highly recommend. It streamlines the entire sales process, from lead management to deal closure, with robust automation features that help boost productivity. Its flexibility allows you to customize workflows and reports to fit your business needs. With real-time insights and seamless integrations, it's a powerful tool for driving sales growth and improving customer relationships.
What do you dislike about the product?
One drawback of Salesforce Sales Cloud is its complexity. For new users or smaller businesses, the learning curve can be steep, and it may take time to fully utilize all its features. Additionally, customization options, while powerful, can lead to higher implementation and maintenance costs. The platform can also be overwhelming with too many features for teams that only need basic CRM functionality.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves several key problems, including disorganized customer data, inefficient sales processes, and lack of visibility into the sales pipeline. By centralizing customer information, it ensures that teams have access to up-to-date data, which improves collaboration and decision-making. Automated workflows and task management streamline repetitive tasks, allowing sales teams to focus more on closing deals. The real-time analytics and customizable dashboards provide valuable insights into performance, helping to forecast sales and identify growth opportunities. These benefits have led to improved productivity, better customer engagement, and increased revenue.
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