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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Financial Services

Powering potential through automation

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Our goal is to optimize and streamline all
Sales processes. The goal is for sales to never leave Salesforce to do their job. We've leverage native function as well as app exchange to drive revenue through efficiency!
What do you dislike about the product?
I think there is still opportunity for advancement in data normalization and empowering sales through data. We may not be maximizing but that is definitely a key focus
What problems is the product solving and how is that benefiting you?
Standardize and automate sales process levering metrics to drive performance.


    Christine L.

It’s good

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It's user friendly and have been using it for several years now
What do you dislike about the product?
There are lots of spinning wheels and wait times
What problems is the product solving and how is that benefiting you?
Account visibility and entry to quoting


    Prakash B.

Developer

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales process which makes it easy to sync prospects
What do you dislike about the product?
Nothing majorly. But sometimes it's harder to update products
What problems is the product solving and how is that benefiting you?
Streamlining sales process from lead generation to assignment and selling


    Dianne M. S.

Sales Cloud drives Productivity

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
We can easily track our progress, KPI, what our sales agents needs to do to reach targets.
What do you dislike about the product?
Still learning automations. Looking forward to AI for more help
What problems is the product solving and how is that benefiting you?
Tracking opportunities and sales performance


    Misbah u.

Sales Cloud Making things happen

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Ease of configuration, it is used daily by the sales agent, the features it provide outof the box without any complicated customization is amazing. It is built on the Salseforce platform which makes is easier to integrate with any platform. It can be easily implemented.
What do you dislike about the product?
The pricing module of standard sales cloud it is not that comrehensive.
What problems is the product solving and how is that benefiting you?
Stadndardizing our Lead to Lease process. Keeping the sales agent engaged with required information.


    Automotive

Best tool for your sales reps

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Using opportunities, create quotes and add products. Works perfect!
What do you dislike about the product?
The opportunity-quote syncing is sometimes unclear.
What problems is the product solving and how is that benefiting you?
Keep overview of the pipeline so I can see what is ging on in a glance


    Andrew F.

Accountability

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud provides me the tools as a sales leader to hold my team accountable. Through analytics and tasking we are able to make sure our team is doing what they say will when they say they will do it.
What do you dislike about the product?
I wish there was more customer insight and multi department tracking built into sales cloud.
What problems is the product solving and how is that benefiting you?
Allows us to keep all our customer data in one place


    Jess B.

Sales Cloud has revolutionized our business!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud has helped take our organization from an incredibly paperwork and process-heavy company to an organization whose sales team can move quickly, be flexible, and make the most of its opportunities. From processes that help our team make new connections at trade shows, reach out to previous contacts to explore new opportunities, and even automation of our credit applications, Sales Cloud has changed the way we do business.
What do you dislike about the product?
The transition from Process Builder to Flow could have been improved.
What problems is the product solving and how is that benefiting you?
It is allowing us to automate account management which has allowed us to keep a very current, accurate picture of our pipeline.


    Financial Services

Service Cloud is a winner!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is a game-changer for any sales team. It offers a highly customizable and comprehensive platform that helps streamline the entire sales process from lead generation to closing deals. The intuitive interface makes it easy for both new and experienced users to navigate, and its robust CRM tools allow teams to track customer interactions, manage pipelines, and automate workflows efficiently.

One of the standout features is the powerful reporting and analytics capabilities, which provide real-time insights into performance, helping teams make data-driven decisions. The ability to integrate with other Salesforce products and third-party applications also adds tremendous flexibility, making it adaptable to different business needs.

The cloud-based solution ensures that sales teams can work from anywhere, on any device, without missing a beat. Additionally, the customer support and wealth of resources provided by Salesforce are top-notch, ensuring users get the most out of the platform.

In short, Salesforce Sales Cloud is an indispensable tool for any business looking to boost its sales productivity and customer relationships. Highly recommended!
What do you dislike about the product?
I wish they had better mapping features.
What problems is the product solving and how is that benefiting you?
Tracking our sales teams performance


    Christina H.

The best sales tool

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It makes our sales pipeline fit and secure that our salespeople are on target.

We use it for both b2c and b2b
What do you dislike about the product?
Perhaps make an UI update with more relevant sales support at your fingertips
What problems is the product solving and how is that benefiting you?
Reduce the use of excel and fragmented sales opportunities