Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Testing Sales cloud experience
What do you like best about the product?
Very user friendly and client was happy as all the business functionality was easily available
What do you dislike about the product?
Certain ux issues and difficult to automate testing
What problems is the product solving and how is that benefiting you?
Complete sales management
Great CRM platform!
What do you like best about the product?
Intuitive platform and a lot of options to configure to business processes
What do you dislike about the product?
Insuffient configuration or colour options on Dashboards
What problems is the product solving and how is that benefiting you?
A full cycle of tracking from lead to cloud deals and KPI tracking of sales teams
Great for start ups
What do you like best about the product?
Simple to setup and easy to run. Few clicks and customise and there u go to use.... but better planning is very essential
What do you dislike about the product?
UI glitches, many times the catch up it has with old sf codes are really pulling it down and many times confusing
You have to standardise
You have to standardise
What problems is the product solving and how is that benefiting you?
Manage the customer and lead interaction
Sales Cloud
What do you like best about the product?
Sales cloud is very easy to use and all the out of box functionalities provides less implementation time and generate more sales
What do you dislike about the product?
It offers more but but pdfs are having some trouble
What problems is the product solving and how is that benefiting you?
General company Sales and forcasting
Sales Cloud RM
What do you like best about the product?
360 view of the customer for potential leads and managing existing clients.
What do you dislike about the product?
still learning the capabilities of the system
What problems is the product solving and how is that benefiting you?
customer view all in 1 place
Extremely helpful
What do you like best about the product?
It's super easy to use and very user friendly.
What do you dislike about the product?
Can't do more complex processes, can be slightly limited.
What problems is the product solving and how is that benefiting you?
Documenting sales performance
I enjoy using sales cloud
What do you like best about the product?
It's a helpful platform for our organisation. I see everything I need and I am assured that it is our source of truth. Very good.
What do you dislike about the product?
I don't like the interface it is a bit clunky.
What problems is the product solving and how is that benefiting you?
Housing our customer data and ensuring we have control of our deals. It's helpful.
Excellent
What do you like best about the product?
Sales cloud is essential to our business operations. I love how versatile it is and how we can customise the setup to our business needs.
What do you dislike about the product?
The costs associated with adding any extra functionality.
What problems is the product solving and how is that benefiting you?
It helps us makes sales and keep track of sales pipelines and customer interactions.
Excellent Product- highly recommended
What do you like best about the product?
Really appreciate everything being all under one roof. So simple to use and to access customer data. Would highly recommend this product for any business of any size
What do you dislike about the product?
The design customisation could be better. I appreciate that it is a low code design, but I feel the interface would be greatly improved with better design solutions
What problems is the product solving and how is that benefiting you?
Bringing data together from various sources. Easy to navigate and to have a one stop solution is perfect
Great platform and easy to use.
What do you like best about the product?
The reporting and dashboards are great. It allows me to see a good overview of the account and report it effectively back to the customer.
What do you dislike about the product?
Can be difficult to progress to the next step when you don't have all of the information. Sometimes you're only adding a prospect and have basic details, but it won't let me continue which can be a little frustrating at times. In the end, you find yourself making up information just to move along the sales funnel.
What problems is the product solving and how is that benefiting you?
Giving me lots of information over different timeframes. I can switch from reporting one months, all the way to 12 months very quickly.
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