Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
It's the gold standard amongst sales corporations
What do you like best about the product?
Fantastic integration with other enterprise systems.
What do you dislike about the product?
You need expert developers to make full use of the instances
What problems is the product solving and how is that benefiting you?
Easy to scale the sales organisation
Useful and handy
What do you like best about the product?
It's got a bit of everything that you need
What do you dislike about the product?
Nothing that I can think of, all good, thanks
What problems is the product solving and how is that benefiting you?
Everything is intuitive and helpful when analysing data
Great product
What do you like best about the product?
It's easy to use and it provides 360 view of the customer.
What do you dislike about the product?
Can't think of anything that I could suggest.
What problems is the product solving and how is that benefiting you?
Prior to using Sales Cloud our CRM experience was disjointed.
Salesforce Sales Cloud
What do you like best about the product?
Reports and Dashboards help to analyse the underlying data better so that we get meaningful insights.
What do you dislike about the product?
The limit on records that can be exported in reports.
What problems is the product solving and how is that benefiting you?
We get Leads fro web which we can then easily convert to opportunities.
Love the copilot sutff
What do you like best about the product?
Connecting all the data and being able to use it in flows, and now the addition of copilot makes it so easy and efficient, giving me.more time to focus on strategy.
What do you dislike about the product?
Not much, maybe better speeed and latency
What problems is the product solving and how is that benefiting you?
Connecting with my customers, understanding the context
Sales Cloud is the heart of the engagement with our customers
What do you like best about the product?
The Sales Process let's you guide your Sales team to different stages so they are aware what's next to progress with the deals they have to manage.
What do you dislike about the product?
Lead conversion default functionality requires more complexity for some companies business cases.
What problems is the product solving and how is that benefiting you?
Avoid our Sales team to feel lost. Sales Cloud let's them know how is their Sales pipeline looking so far and what's next to plan their day and try to close deals faster and efficiently.
We couldn’t function without it
What do you like best about the product?
Our business is dependent on Sales Cloud to effectively manage the wide variety of customers that we serve. We sell through intermediaries but also need to connect with our end users directly, and Sales Cloud allows us to securely store and process sales with all audiences.
What do you dislike about the product?
Nothing - we moved from another CRM to Sales Cloud and haven't looked back.
What problems is the product solving and how is that benefiting you?
Connecting the end to end journey for our customers, providing our sales team with invaluable information and whole views of the customer.
Beginner user review
What do you like best about the product?
How easy it makes to track sales with opportunities and events with campaigns
What do you dislike about the product?
Not sure yet I haven't used it much so would prefer using it more before answering
What problems is the product solving and how is that benefiting you?
It makes users workflow smooth and help them closing deals
Sales Cloud
What do you like best about the product?
Good with managing the data model. Like how it unifies the different aspects of the customer data
What do you dislike about the product?
Lead vs Account connection missing. It affects the linking of account data
What problems is the product solving and how is that benefiting you?
Pipeline management and sales performance analytics
Easy to use
What do you like best about the product?
Fantastic experience maintaining sales cloud in our organisation.
What do you dislike about the product?
Limitation on reports on multi select picklist
What problems is the product solving and how is that benefiting you?
With new features in every release helps us maintain and adopt
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