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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Information Technology and Services

Salesforce Sales Cloud

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce service cloud allows is a great product that allows our teams to effectively work daily activities.
What do you dislike about the product?
I have no dislikes about Salesforce sales cloud.
What problems is the product solving and how is that benefiting you?
The business problem Salesforce sales cloud helps me solved is email tracking.


    Bianca Y.

Our in field teams love using salesforce maps!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Our teams leverage salesforce maps in their daily work while on the road traveling to customers and prospects making their jobs easier and efficient
What do you dislike about the product?
We would love to configure maps to auto populate the map just on the rep's specific territory on login to the salesforce mobile app. Ideally if there were a slack salesforce map app, we would leverage this
What problems is the product solving and how is that benefiting you?
Salesforce maps is solving the need for field reps to plan and execute their day on the road


    Christian B.

Great Product for sales

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I love the ability to see all of the sales information in one screen and with account plans becoming GA later this year will definitely add value to the product
What do you dislike about the product?
High degree of skill needed for admin to implement technology successful
What problems is the product solving and how is that benefiting you?
Allows us to track our deals in one place with consistency and forecasting capabilities


    Julia H.

Sales cloud helps our agents productivity

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud helps our agents productivity and allows us to standardize processes.
What do you dislike about the product?
The cost of it is expensive but worth it.
What problems is the product solving and how is that benefiting you?
It helps us standardize processes and creates an easy sales process for all of our reps using automation.


    Courtney S.

Love Sales Cloud!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It is extremely efficient for my business and streamlines our sales and service processes.
What do you dislike about the product?
Sometimes cumbersome wehen setting up automated flows
What problems is the product solving and how is that benefiting you?
How to streamline our data and align all platforms.


    Chandler S.

As an end user and ISV partner, there is no better place

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
As an ISV solutions engineer working in the app day in and day out i'm constantly blown away with the capabilities! The flexibility and UX as well as the ability to iterate on top makes it a platform to grow and continue to enhance!
What do you dislike about the product?
I can't say there is a thing I don't like!
What problems is the product solving and how is that benefiting you?
A birdseye view into the portfolio. Direct communication. Modular functions. It changes the way you can run a business


    Zach L.

Outstanding Reporting & Dashboard Wngine

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
We love the analytics we get from the reports in our Sales Cloud CRM.
What do you dislike about the product?
Limitations with report types - if you build a report and then need to bring in another object you have to start over.
What problems is the product solving and how is that benefiting you?
We love the reporting that comes through from data from our integrated tech.


    Oil & Energy

Great platform to implement for any company that is customer oriented:)

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
From process to deal tracking and insights.
What do you dislike about the product?
Not integrated with Tableau analytics directly.
What problems is the product solving and how is that benefiting you?
Visibility and collaboration


    Janet E.

Efficiency and visibility with Sales Cloud

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud helps streamline and automate your processes and provide visibility and insights into your sales pipeline.
What do you dislike about the product?
It is powerful but can also be complex. You need a dedicated and qualified admin to set it up properly.
What problems is the product solving and how is that benefiting you?
Data in one place and standardized sales processes along with automation make running a business easier and have gaining insights into the data


    Joshua R.

Excellent Sales Management Tool

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud has streamlined our sales process. It’s user-friendly, customizable, and integrates seamlessly with other Salesforce products. Our team has seen improved productivity and better sales tracking. Highly recommended!
What do you dislike about the product?
I can't think of any issues we've had with the platform.
What problems is the product solving and how is that benefiting you?
Lead management and sales