Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Couldn't work without it!
What do you like best about the product?
Salesforce Sales Cloud is a game changer for me as a sales leader as well as for our entire sales team. It enables us to work more efficiently, see the data and have one source of truth we can access whether in office or on mobile. It's more than just a CRM for us...it provides our internal reporting and syncs w our marketing campaigns so sellers can prioritize their efforts, leaders can see where every acct and deal stands in the pipeline. And it gets better all the time!
What do you dislike about the product?
Can't think of anything I dislike about the sales cloud. I think the naming conventions that Salesforce uses for products could be more intuitive and consistent but understand as products evolve the names must reflect that.
What problems is the product solving and how is that benefiting you?
Previously we had challenges viewing where deals were getting stuck and communicating across teams (pre and post sales). The sales cloud enables us to track all events, opps, communications from internal stakeholders to clients as well as marketing campaigns, see what's influencing pipeline movement, create cases for internal needs both pre & post sales and create orders, reports of all this and see patterns that help us replicate success. No guesswork involved. No logging into multiple platforms.
Einstein conversation insights
What do you like best about the product?
We been recording sales people calls with the help of eci and ms teams integration and taking advantage of call coaching and call summaries in our org which is game changer for our BD team.
What do you dislike about the product?
Its a touch expensive and adds up as soon as we trim to add more cool sales cloud features
What problems is the product solving and how is that benefiting you?
It help solved our bd's to capture what all keywords and how many times client uses them as part of their sales pitches to help them curate better content for their future calls with the client and also help new bd's as system of record on the best practices to follow while in client calls
Sales cloud opp management
What do you like best about the product?
Ooo management and stage tracking drives our business
What do you dislike about the product?
Lack of best practice guidance at being up and the expectation that you have been on platform forever. "State of the state" would be very helpful
What problems is the product solving and how is that benefiting you?
Team selling and silo busting between departmends
Great for everything sales
What do you like best about the product?
I've used plenty of different CRMs in my time but nothing that matches the pure breadth of what Salesforce brings. Pair it with other products and get the best view of your customer possible.
What do you dislike about the product?
If you have a complex org it can take some time to understand the nuances of how it's setup.
What problems is the product solving and how is that benefiting you?
Tracking my day to day leads and needs for my sellers and potential clients.
Great product
What do you like best about the product?
Allows us to track our sales data and look at data
What do you dislike about the product?
Theres nothing i dislike it is a great product
What problems is the product solving and how is that benefiting you?
Data accessibilty
Salesforce developer
What do you like best about the product?
The salesprocess is nice, easy conversion of leads to contacts.
What do you dislike about the product?
It can be complex if you have a complicated business processes
What problems is the product solving and how is that benefiting you?
Overall sales process converting leads to contacts.
Best sales solution in the market
What do you like best about the product?
I don't know what I would do without the Sales Cloud, it's now part of my day to day like Windows
What do you dislike about the product?
Very complex configuration and long turn around
What problems is the product solving and how is that benefiting you?
All my day to day sales activities
Amazing product
What do you like best about the product?
The freedom to customize and configure as per the business requirements makes it a great product.
What do you dislike about the product?
Theres nothing I don't like about sales cloud
What problems is the product solving and how is that benefiting you?
It helps with our clients problems
Sales Cloud
What do you like best about the product?
Enabling Sales Cloud is helping our sales team to manage the leads, accounts and opportunities
What do you dislike about the product?
Nothing specific. We are still enhancing the overall process
What problems is the product solving and how is that benefiting you?
Digitization, efficiency
Sales cloud is great!
What do you like best about the product?
Our sales team finds it intuitive and easy to find the information that they need
What do you dislike about the product?
There is really nothing I dislike about it
What problems is the product solving and how is that benefiting you?
Contact management
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