Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Very useful platform for CRM
What do you like best about the product?
Sales Cloud automates repetitive tasks like lead scoring and data entry, freeing up your sales team to focus on closing deals.By centralizing data, automating tasks, and offering intelligent features, Sales Cloud can significantly boost the productivity of your sales team. The implementation and integration of salesforce plateform was easy in our own system. Customer support became so easy after using SF sales cloud. Our team frequently uses the SF sales cloud for ease of automation.
What do you dislike about the product?
Not much as of now but one thing is salesforce has data storage limits, which can be restrictive for organizations that handle a large volume of data. Additional storage space often comes at an extra cost.
What problems is the product solving and how is that benefiting you?
Currently we are using Salesforce for B2B and B2C and our sales team is loving the platform so far. So customer interaction and Ticket management is easy and user friendly on Salesforce. We integrated the Salesforce APIs in our backend systems as well to fetch the insignts and data from SF. So overall it's benifiting the business very well.
Best industry trends for sales growth
What do you like best about the product?
Very easy integration
Boost up speed of bussiness integration and tracking
Secure and safe to use
Boost up speed of bussiness integration and tracking
Secure and safe to use
What do you dislike about the product?
Learning and customization takes time which can add dealys
What problems is the product solving and how is that benefiting you?
Integration with other system
Custmor data in app table
Custmor data in app table
My experience using Salesforce Sales Cloud
What do you like best about the product?
I like that the Salesforce Sales Cloud App helps me to keep record of leads and sales.
What do you dislike about the product?
Sometimes it's a bit technical to do a search.
What problems is the product solving and how is that benefiting you?
Instead of each person keeping their own records of interactions, sales and leads which leaves more room for errors and omissions, Salesforce is used to record these transactions as they occur. This makes it easier to measure performance wheather personally or an an organizational level.
Best sales pipeline management system
What do you like best about the product?
Total sales pipeline management
Available integrations
Good reporting and dashboards
Available integrations
Good reporting and dashboards
What do you dislike about the product?
Expensive
So-so customer support
Steep learning curve for setup and config
So-so customer support
Steep learning curve for setup and config
What problems is the product solving and how is that benefiting you?
Salesforce Chatter keeps everyone informed by enabling sales to upload documents, ask questions and post comments within contact, lead and opportunity records.
Sales Cloud Review
What do you like best about the product?
Use for our entire financial services company, it allows us to have a cohesive database and for all wholesalers and internals.
What do you dislike about the product?
Not always easily connected to outside platforms, or legacy products that we used for marketing. Created syncing issues
What problems is the product solving and how is that benefiting you?
Creates a centralized database for our entire company
Very easy to use
What do you like best about the product?
User friendly and very intuitive for anyone at any level.
What do you dislike about the product?
In our company they make the log in process very cumbersome
What problems is the product solving and how is that benefiting you?
Trying marketing efforts to sales
Positive experiences so far
What do you like best about the product?
I was able to learn Salesforce Sales cloud independently and am able to find or create the information and reports that I need.
What do you dislike about the product?
Most of my experience with Salesforce Sales cloud has been positive. No dislikes at this time.
What problems is the product solving and how is that benefiting you?
One area to find information about a client or campaign. It makes collaborating marketing and sales a positive experience.
Review
What do you like best about the product?
Ability to manage data and connect to journeys
What do you dislike about the product?
Doesn't ingest streaming data events directly
What problems is the product solving and how is that benefiting you?
Trying to figure out better partnership mgr
Provides good information and insight to next steps
What do you like best about the product?
Being able to tracks not just sales, prospects but also losses. This allows our leaders to then create action plans and change sales motions based on outcomes.
What do you dislike about the product?
Requires an administrator or additional person to help maintain data integrity once established by organization.
What problems is the product solving and how is that benefiting you?
A great way to integrate with other necessary and existing tools such as AWS, Outlook and reporting.
This is a tool we use constantly.
What do you like best about the product?
The ease of use when searching for duplicated accounts.
What do you dislike about the product?
The lack of ease of integration between the sales cloud and otgwr programs. You have to have the 'right one' to actually execute certain things
What problems is the product solving and how is that benefiting you?
Tracking lead generation to closed won or lost opportunities.
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