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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Marlee L.

Sales Cloud works!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
As an admin, the best thing about Sales Cloud is how flexible it is!
What do you dislike about the product?
Sometimes it can be hard to maintain all of the customizations.
What problems is the product solving and how is that benefiting you?
Manages our selling process. Keeps the data in one place.


    Nicole L.

Sales Cloud Changes the Game!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud allows you to do so many creative and complex things inside of the Salesforce platform to allow your teams to grow the business and sell! I appreciate all of the functionalities including the continued investment into AI features in the platform to help sellers close deals and expand the business.
What do you dislike about the product?
I think that some of the functionalities could be enabled more and more CPU usage would be great!
What problems is the product solving and how is that benefiting you?
It is allowing us to build and develop processes to streamline business deals. We also are able to enable our sellers to continue growing our business and keep them organized inside the tool.


    Glenn H.

Sales Cloud is Awesome

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Leads, Opportunities, and Order management which we use for our end to end product selling.
What do you dislike about the product?
There is nothing to dislike. In fact, there are more features we have not even explored that is on our roadmap
What problems is the product solving and how is that benefiting you?
Robust customer engagement and 360 degree view of the customer.


    Kapil P.

Awesome!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It's user friendly and intuitive - making it helpful.
What do you dislike about the product?
I still have to think about what's not to like
What problems is the product solving and how is that benefiting you?
Helping generating leads


    Shivangi N.

Sales Cloud AI

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Managing Legal entity data and forcasting capabilities
What do you dislike about the product?
So manay mandatory fields not applicable for all our processes
What problems is the product solving and how is that benefiting you?
Account and opportunity management


    Michael M.

Great tool!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Maps helps us cohort sales territory and streamline sales references.
What do you dislike about the product?
Need more ability to use maps data in flows.
What problems is the product solving and how is that benefiting you?
Cohorting and organizing sales territory


    Lynn C.

Simply the best!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
As a Salesforce implementor having worked in multiple industries, I can say that Sales Cloud is the staple and backbone of every Salesforce instance. It lends itself to the productivity of every business!
What do you dislike about the product?
The vast possibilities of Sales Cloud often mean that users and companies don't get the full use out of their system.
What problems is the product solving and how is that benefiting you?
Sales Cloud really brings all of your client data into one place allowing the Sales people to concentrate on what they do best, sell!


    Logan D.

Easy to use

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is great and easy to use. Our company uses it and loves it
What do you dislike about the product?
Nothing that I can think of at this moment
What problems is the product solving and how is that benefiting you?
Helping us easily keep track of accounts


    Taylor S.

Sales Cloud Review

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, drives productivity and growth, and ultimately close more deals
What do you dislike about the product?
User adoption changes can often are either greatly appreciated or some don't like change
What problems is the product solving and how is that benefiting you?
Increases company sales, user engagement and management, ability to use more tools


    William L.

Great and quick

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I can find a lot of information and insight
What do you dislike about the product?
Not always easy to write on the go, or the talk to text is wrong
What problems is the product solving and how is that benefiting you?
It's helping to share information