Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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The gold standard
What do you like best about the product?
Customizable and flexible solutions that don't require code.
What do you dislike about the product?
Learning curve can be a little rough for tech-averse users
What problems is the product solving and how is that benefiting you?
Having a database that works for all aspects of a customer, rather than having multiple databases where there isn't a 360 view
Sales
What do you like best about the product?
Structured data, user generated dashboards
What do you dislike about the product?
Reports are not intuitive. pardot email seems disconnected.
What problems is the product solving and how is that benefiting you?
Organizing prospects in my terrritory. Having a place to document activities.
Sales cloud
What do you like best about the product?
Ease of use great reporting and onboarding
What do you dislike about the product?
Sometimes customization can be harder than expected
What problems is the product solving and how is that benefiting you?
None
Account Executive
What do you like best about the product?
Ease if use and ability to secure data that anyone can action.
What do you dislike about the product?
Cost to customize the platform towards individual business needs.
What problems is the product solving and how is that benefiting you?
Various client business needs.
Lot of features in one space
What do you like best about the product?
Easy access for reps and all in one place
What do you dislike about the product?
It needs to have better sales enablement I mean all of maps and logging in a app. Might have to explore maps lite now
What problems is the product solving and how is that benefiting you?
Lead conversation and KPAs
Sales user for over 5 years
What do you like best about the product?
Ability to build a whole history during sales cycle and attach docs and notes to the profile
What do you dislike about the product?
Cost depending on team size it can get costly quickly
What problems is the product solving and how is that benefiting you?
Tracking and visibility across the sales process
Salesforce cloud help in the business
What do you like best about the product?
Its a helpful tool and gets the job easy
What do you dislike about the product?
Sometimes it can get a bit tricky in terms of usage
What problems is the product solving and how is that benefiting you?
It helps answer alot of business questions and helps in analysis of a large data set
Building revops
What do you like best about the product?
It is an extremely broad platform that can handle the entire customer and sales lifecycle.
What do you dislike about the product?
It is not an easy UI for users to engage with. Too much going on. Too many links and dependencies that force usage in particular ways for what is otherwise a very flexible solution.
What problems is the product solving and how is that benefiting you?
System of record for data that various parts of our organization require.
Sales cloud Rocks
What do you like best about the product?
OOTB objects, fields, automations, the platform in general!
What do you dislike about the product?
Pricing is tricky and confusing. There should be an easier way to negotiate licenses without having tonpaybfornthings we do not need
What problems is the product solving and how is that benefiting you?
Once we implement the AInfeatures we will be able to provide a better a comprehensive view to our sales and marketing teams
Senior Project Manager
What do you like best about the product?
Interconnected across the platform, leverage out of the box functionality
What do you dislike about the product?
Lack of information on product positioning based on current developments
What problems is the product solving and how is that benefiting you?
Automating part of the sales journey. Harmonizing content
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