Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Highly Customizable and Integrative, but Pricey for Small Organizations
What do you like best about the product?
What I appreciate most is the ability to completely tailor the system to fit our organization’s needs and to integrate various applications seamlessly.
What do you dislike about the product?
The cost and affordability for smaller organizations are important considerations.
What problems is the product solving and how is that benefiting you?
It has enabled us to grow and sustain our customer base.
Einstein AI Integration Delivers Predictive Power Effortlessly
What do you like best about the product?
Einstein AI integration Predictive Power Without the Guesswork
What do you dislike about the product?
Cost and the license models for Salesforce. As well as Steep Learning Curve
What problems is the product solving and how is that benefiting you?
Have a member profile and a 360-degree customer view
Great Sales Features, But Pricing Lacks Transparency
What do you like best about the product?
You can perform sales related activities intelligently at one place
What do you dislike about the product?
No clarity on the pricing of data could and agent force.
What problems is the product solving and how is that benefiting you?
It’s making the selling easier.
Efficient Sales Management with Sales Cloud, but Feature Overlap Causes Confusion
What do you like best about the product?
Sales Cloud has been extremely helpful for our sales team, especially in creating pipelines for opportunities and in prioritizing leads and outreach. It has made managing our sales process much more efficient.
What do you dislike about the product?
At the moment, there are numerous feature conflicts and overlapping new features, which makes it challenging to recommend options or continue building on the platform. Having clearer recommendations and a straightforward migration process would be very helpful.
What problems is the product solving and how is that benefiting you?
This tool has been valuable for our business by helping us prioritize leads, build a strong top-of-funnel, and plan our pipelines more effectively. It also supports our sales team in their outreach efforts.
Great Pipeline Management, No Complaints So Far
What do you like best about the product?
Pipeline management is pretty great. Use it a lot.
What do you dislike about the product?
Nothing to note at this time. Enjoy the product.
What problems is the product solving and how is that benefiting you?
Nothing to note at this time. Really enjoying the product.
Great Performance, No Complaints
What do you like best about the product?
The cloud has good performance and is easy to use
What do you dislike about the product?
I am not particularly dissatisfied with it, but it is difficult to solve it by myself when there is a difficulty because there is no Korean translation
What problems is the product solving and how is that benefiting you?
I analyze the customer data I have to understand the needs of the customer
Choose again for stable functionality and reliability.
What do you like best about the product?
I found the installation of Salesforce Sales Cloud to be easy, which was great. Additionally, I think its main features for storing and sharing office documents are excellent. Furthermore, the stability of its features and the trustworthiness of the company are also major advantages for me.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
Storing and sharing work-related data makes office material management efficient.
Essential for Geographic Data Visualization
What do you like best about the product?
I appreciate the geographic plotting feature in Salesforce Maps, which effectively represents data and enhances routing efficiency. This tool helps visualize customer locations and identify leads, significantly aiding our operations. Its ease of integration with our existing Salesforce setup proves very beneficial. Overall, it has been a very helpful addition.
What do you dislike about the product?
I find there might be a bit of a learning curve for someone who is using Salesforce Maps for the first time. Additionally, although it has been very helpful, I would like more data sources to be embedded into Salesforce Maps to add more value. I also think incorporating more AI-based intelligence could enhance its functionalities.
What problems is the product solving and how is that benefiting you?
I rely on Salesforce Maps to visualize geographic data, which greatly improves how I plan routes and view customer locations and leads. This tool has made a noticeable difference in my decision-making process and daily operations.
Convenient All-in-One Platform, but Basic on Some Systems
What do you like best about the product?
Having all the information brought together in a single platform is very convenient.
What do you dislike about the product?
It is simple to use on the system platform and easy to navigate.
What problems is the product solving and how is that benefiting you?
Traceable data is available for every product.
Flexible and Customizable, but Admin Interface Feels Outdated
What do you like best about the product?
The flexibility, the ability to accommodate any sales related process (fields, objects, screens, automations, etc)
What do you dislike about the product?
Certain screens and settings on the admin side appear to be outdated.
What problems is the product solving and how is that benefiting you?
I appreciate being able to keep all of our CRM information and data organized within a single system, which also makes it easy to collaborate with my colleagues.
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