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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Insurance

Sales cloud provide best experience for customer to win the opportunities

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
It makes our sales team life easier with communication and activities storing and saving notes and points easier and efficient
What do you dislike about the product?
Nothing that I can point at this moment.
What problems is the product solving and how is that benefiting you?
Email communication and storing the data that we recorded.


    Nagendra Singh S.

Love continuous improvement and capability enhancements

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Stable product, very much scalable. Easy to integrate with other cloud and in house platform. Very user friendly UI that make adoption faster.
What do you dislike about the product?
One of the biggest concern which I observed the the cost, however probably it's organization mind set that is changing and will change down the line to compare what this offers vs cost
What problems is the product solving and how is that benefiting you?
This is source system for organization opportunity management, key tool for Sales and underwriting team to manage RFP and clients management team to administer customer retention


    CJ T.

Empowers your sales team

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
The territory management features are great
What do you dislike about the product?
Lead rules are antiquated, and need improvement
What problems is the product solving and how is that benefiting you?
It's gives us a 1 stop solution to our needs


    Hani J.

Customer

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Tableau and data
Trusted plateform
Improving how we see data
What do you dislike about the product?
Steps needed to be taken as a user
Refreshing function
What problems is the product solving and how is that benefiting you?
Help the sales team stratify the information and data


    Sudeep N.

Using Sales Cloud for last 12 year. Liked by end end users

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to implement and configure. Able to save cost by moving out of ERP
What do you dislike about the product?
Merging Salesforce instances when we have mergers and acquisitions . Reports
What problems is the product solving and how is that benefiting you?
Improvements in Account Engagement and CRM analytics


    Jermit G.

Great product

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Ability to put all customer data in one place
What do you dislike about the product?
Bugs, sometimes products are trapped behind other paid services
What problems is the product solving and how is that benefiting you?
Communication with customers


    Sean R.

Excellent platform with room to grow

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Ease of flexibility in creating automations, integrations, marketing strategies with homeowners
What do you dislike about the product?
The terminology around product skus (pardot becoming marketing cloud account engagement) is needlessly confusing. It's also annoying trying to figure out what is or is not included in a particular SKU or bundle. Shouldn't take 2 hours of discovery calls with account executives to find out
What problems is the product solving and how is that benefiting you?
Sales forecasting, marketing automations through engagement campaigns and 1:1 emails


    Madura N.

Sales cloud review

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Strong territory model available for use
What do you dislike about the product?
Integration management for data needs more work
What problems is the product solving and how is that benefiting you?
Helping with territory management


    Financial Services

Overall a good experience with a robust ecosystem.

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Customizable CRM to meet our business needs with standard objects that is tailored to the financial services industry.
What do you dislike about the product?
The mobile experience is not as user friendly.
What problems is the product solving and how is that benefiting you?
Contact management, activity tracking, data analysis


    Tony F.

Improve results and productivity

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Being able to have a single source of truth for all the information I need to sell to our prospects
What do you dislike about the product?
While it works great, the overall look of it leaves a bit to be desired
What problems is the product solving and how is that benefiting you?
Having up to date and appropriate information about who needs to be contacted and when.