Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Powerful but complicated
What do you like best about the product?
If you do the set up correctly using a thought through taxonomy, it's saves your sales and marketing team time and helps seamlessly keep track of leads.
What do you dislike about the product?
It is very time consuming to restructure data.
What problems is the product solving and how is that benefiting you?
CRM for renewals and helping to minimize churn. Keeping track of sales pipeline and building financial sales projections based on probability.
Ease of use
What do you like best about the product?
Ease of use and data verification. Any one can be trained to use.
What do you dislike about the product?
Needs a lot of customizations for business specific asks.
What problems is the product solving and how is that benefiting you?
We use it to access user, order and product information.
Cloud review
What do you like best about the product?
Ease of use and the security it provides. Many teams can collaborate
What do you dislike about the product?
Cost at times can be a challenge, teams at times have usage concerns
What problems is the product solving and how is that benefiting you?
Helps find and cultivate clients
We use Salesforce to track prospects, leads, manage our customers.
What do you like best about the product?
Prospecting, lead generation management and reporting.
What do you dislike about the product?
Outside of the UI nothing.i think the UI could use some modernization.
What problems is the product solving and how is that benefiting you?
It helps us track our sales opportunities as well as forecast. We also use it to integrate with a marketing platform and that helps us understand where our leads add value.
Salesforce has done wonders for our automation.
What do you like best about the product?
Automation and company comprehensive information.
What do you dislike about the product?
I don't like how the Interface looks and how manual it is at first.
What problems is the product solving and how is that benefiting you?
Compiling our company's information and giving us an easy to use interface that connects all of the employees.
Great product
What do you like best about the product?
Salesforce allows use to very quickly ship features
What do you dislike about the product?
Sometimes there is a lack of documentation about how we should solution something
What problems is the product solving and how is that benefiting you?
Salesforce is allowing users to better manage insurance advisors and track sales metrics
Clean and workable workflows alongside api learning potential.
What do you like best about the product?
Being able to store many leads and implement large data collection.
What do you dislike about the product?
No bulk update available and that prevents us from cleaning old leads.
What problems is the product solving and how is that benefiting you?
It allows us to hold multiple leads at once.
Industry-Leading, But Room for Improvement
What do you like best about the product?
Sales Cloud is best when it is fully integrated across your data stack. Bringing full 1P and 3P data visibility across SC interfaces improves the value of the product immensely.
What do you dislike about the product?
Sales Cloud'a interfaces can get messy and overwhelming quickly. Better focus on UX principles would help improve adoption and utilization of the product.
What problems is the product solving and how is that benefiting you?
Service Cloud helps us retain visibility across all interactions with our prospects and ensures we are able to maintain long-term relationships with our key accounts.
Best CRM in the Makert
What do you like best about the product?
It keeps out data organizated so our employees can do their job as intended
What do you dislike about the product?
Something there are bugs especially going from classic to lightning.
What problems is the product solving and how is that benefiting you?
It solved keep all that fat out employees need.
Streamlining sales processes and enhancing efficiency with salesforce cloud
What do you like best about the product?
Its robust capabilities for pipeline management, sales forecasting and customizable dashboard empower sales teams to make data-driven decisions and drive revenue growth.
What do you dislike about the product?
Users might struggle to generate the insights they need without dedicated training or assistance, potentially leading to underutilization of the platform’s analytical capabilities.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is translate into increased sales efficiency, improved customer satisfaction and enhanced overall business performance. The ability to track and analyze email interactions specifically allows for more strategic communication efforts, ensuring that sales opportunities are maximized and customer relationships are nurtured effectively.
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