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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jeani F.

Works for Financial Services Tracking

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
Ability to store client information for what is needed on their accounts. Great reminders for important dates and how to track touch points that I've had with my clients.
What do you dislike about the product?
The UI is really hard. At times I have trouble seeing everything I want within the product in an easy to use fashion.
What problems is the product solving and how is that benefiting you?
Took the spreadsheet out of my hands and into the cloud for tracking client needs


    Mounika Mrudul K.

Strongly Suggested Salesforce Sales Cloud

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
Adoptable with ease and well documented. discovered the greatest customer service. It offers an extensive feature set that is simple to use.
What do you dislike about the product?
Not every user will have the same level of access, thus roles and permissions must be assigned very precisely.
What problems is the product solving and how is that benefiting you?
This helps sales, marketing, upper management, and anybody else with access to SF since all of these can be tracked with a single view on the contact. which is therefore highly beneficial for everyone to review, comprehend, and resolve.


    Mahesh B.

webMethods.io Integration with salesforce cloud

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud helped us streamline the sales oppurtunity.The ease of use is very good and implementation on our in house platform was very easy.The frequency of mainatainence has decreaed over cloud and the usage frequency ha sincreased. the various features ranging from integartion to social media sites and calenders along with customer support is phenomenol.
What do you dislike about the product?
Few automation capablities need to be enhanced.
What problems is the product solving and how is that benefiting you?
we have media production and ad campaign company and sales force sales cloud has helped us streamline and integrate the application with all our social media platforms and automate most of the time consuming tideous process


    Dharmin G.

Review for Salesforce Sales Cloud

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce is a best CRM application for any type of business. Basically its provides all the required things which can help to manage any business
What do you dislike about the product?
It is best but as a user, one thing I noticed that whenever we are adding data, its not storing the data automatically which I think a required feature
What problems is the product solving and how is that benefiting you?
Main benefit is its dashboard, which shows all the required data at once. That helps alot while analysing the data


    Christopher C.

Salesforce Maps helps us assign tasks by customer location

  • April 15, 2024
  • Review provided by G2

What do you like best about the product?
It helps us identify and monitor the departments and regions responsible for the majority of our organization's cases. Once I mastered the inputs and outputs required by Salesforce maps, I found them to be really easy to use.
What do you dislike about the product?
It may take some time to set up the layers, but once they are, they are quite easy to use. An adjustment period is required. Knowledge is permanent, although it is not always obvious. Also, I'm not sure that the program's numerous functions "talk" to each other.
What problems is the product solving and how is that benefiting you?
Salespeople can maximize their time in the field by using this app to help them organize their day. With Salesforce Maps, you can easily prospect by viewing territories visually and you can also filter them by numerous characteristics.


    Krunal D.

Highly Recommended Salesforce Sales Cloud

  • April 15, 2024
  • Review provided by G2

What do you like best about the product?
Easy to adopt and Good documentation. Found best customer supports.
What do you dislike about the product?
Cost is bit high. Also found that some reports are difficults to customize.
What problems is the product solving and how is that benefiting you?
Providing good analytics and reports that helps business to what to focus on. eg sales and its planning.


    Ing. Claudina A.

The best CRM for a medium sized company

  • April 14, 2024
  • Review provided by G2

What do you like best about the product?
Flexibility to build your own sales processes highly automated
Great reporting capabilities
Flows allow to add automation without being a developer
Easy to integrate with other tools
Lots of features
What do you dislike about the product?
You'll need developers if you want to build highly automated processes
The initial implementation can be complex
What problems is the product solving and how is that benefiting you?
Reduce manual tasks in the sales process
Increase visibility
Allow more accurate reporting


    Tanisha S.

The Best sales cloud platform out there

  • April 14, 2024
  • Review provided by G2

What do you like best about the product?
It is user friendly and has potential to incorporate various capabilities
What do you dislike about the product?
There are times when the automation fails which leads to incorrect data
What problems is the product solving and how is that benefiting you?
It helps helps keep our business especially sales orders up to date


    Information Technology and Services

Easy CRM system of small businesses

  • April 13, 2024
  • Review provided by G2

What do you like best about the product?
Good CRM System to easly integrate for small & medium businesses, it also gives nice admin.
What do you dislike about the product?
I found salesforce complex while doing customization and also cost is very high. Cost point of view it should be low, so I can adopt for small business.
What problems is the product solving and how is that benefiting you?
Salesforce cloud provide good CRM and admin. So, its easy to manage for team and tracking the sales.


    Computer Software

Kind of just the no brainer CRM

  • April 12, 2024
  • Review provided by G2

What do you like best about the product?
Everyone knows how to use it. You don't have to worry about training people who have never tried it before.
What do you dislike about the product?
The mobile app could be better. I like to do a lot of this admin type work on the move and the mobile app isn't very edit friendly.
What problems is the product solving and how is that benefiting you?
Keeping track of deals and working them through stages