Sales Cloud helps me manage and track my sales pipeline effectively. It is a CRM system that integrates with other systems for comprehensive sales management.
Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
its the only sales CRM I've every used and probably will ever use
What do you like best about the product?
it's intuitive; clean platform look and feel
What do you dislike about the product?
depending on the modules selected by the company, it can be super seamless or a bit clunky
What problems is the product solving and how is that benefiting you?
it's how we do our entire sales cycle
Excellent for managing campaigns effectively
What is our primary use case?
How has it helped my organization?
Sales Cloud has positively impacted lead generation and conversion rates. It enhances lead generation efficiency and tracks lead from various sources and campaigns effectively, ensuring a high level of reliability in lead acquisition and conversion.
What is most valuable?
The features of Sales Cloud most useful for testing and running email campaigns are highly valuable. The CRM system is excellent for managing campaigns effectively. I also find Salesforce security authentication very good.
What needs improvement?
Sales Cloud could improve in areas such as AI integration, particularly for templates.
What do I think about the stability of the solution?
I would rate the stability of Sales Cloud as a six out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Sales Cloud as a five out of ten. My clients who use it are mostly enterprise businesses.
How was the initial setup?
I would rate the easiness of the initial setup as a ten out of ten. It is very easy. The implementation of Sales Cloud took approximately four months.
What's my experience with pricing, setup cost, and licensing?
Salesforce is good value for money, but compared to the market, it is relatively high-priced.
What other advice do I have?
The AI functionality built into Salesforce is good. It was not available when I first started using Salesforce.
Using the Sales mobile app has many benefits. I have used it, and it is great for accessing Salesforce on the go.
Integrating Sales Cloud with other Salesforce products or third-party applications has been good.
I would recommend Salesforce to others, especially for its effectiveness as a CRM system. It stands out compared to other software, particularly in India.
Overall, I would rate Salesforce Sales Cloud as an eight out of ten.
Great experience for the development team
What do you like best about the product?
As a developer, salesforce provides a lot of tools to solve the requirements from the clients. You can go from code solutions like Apex to something simpler as flows to automate a functionality.
What do you dislike about the product?
It is not a dislike, but at the beginning the learning curve related to limits on the platform could be a challenge, specially for developers that come from a client-server environment.
What problems is the product solving and how is that benefiting you?
I've been working with different clients, with different backgrounds and necessities. But all of them have in common one thing, they want a trustable platform that could be customized.
As a technical part of the team, Salesforce provides a lot of options to achieve this. Apex, flows, integration tools to work with other platforms.
As a technical part of the team, Salesforce provides a lot of options to achieve this. Apex, flows, integration tools to work with other platforms.
Easy to use and powerful platform
What do you like best about the product?
The most helpful about Salesforce Sales Cloud is the capability to summarize in a simple and single point of contact the whole 360 view of our customers.
What do you dislike about the product?
Salesforce Sales Cloud hasn't really low points. There are some improvements or enhancements. For example a higher flexibility when you want to search in a view list. Currently there are some restrictions.
What problems is the product solving and how is that benefiting you?
When I have to reach a customer to discuss a new business opportunity, I'm able to see current opportunities of my coworkers, last comments, relevant contacts, pending tasks, etc.
Impressive low code platform for so many things.
What do you like best about the product?
So many integrations and an active community to support you.
What do you dislike about the product?
Salesforce is a huge platform and if you're not using a lot of the value than it can be overwhelming
What problems is the product solving and how is that benefiting you?
Single point of truth for the whole team. Solid crm with easy beautiful reporting and dashboards.
Great product
What do you like best about the product?
Easy to integrate. Great for end users.best is
What do you dislike about the product?
Sales is best when it comes to opportunities in and out of salesforce
What problems is the product solving and how is that benefiting you?
Increasing the revenue with opportunities
Salesforce Sales Cloud Does Everything and More!
What do you like best about the product?
As a systy admin, I like how sales cloud brings my users and customers together with unified solutions that scale across our business units.
What do you dislike about the product?
To no fault of Salesforce, there is legacy data and users in the system that could be removed or at least archived to decrease the digital clutter
What problems is the product solving and how is that benefiting you?
We're keeping sales people engage as they are scattered across different regions in the US
Salesforce is 360
What do you like best about the product?
Salesforce is easily configurable and has the necessary features for improving revenue. The knowledge articles and trailhead are amazing support.
What do you dislike about the product?
The lightning version can be a little slow for admins, but the reporting features make up for it!
What problems is the product solving and how is that benefiting you?
Lead management can be a problem but given the ability to utilize new fields, leads can be assigned and processed through the system quickly
Runs the whole business
What do you like best about the product?
We can automate repetitive processes and tasks, saving lots of time while reducing errors.
What do you dislike about the product?
I think the pricing could be more transparent/consistent.
What problems is the product solving and how is that benefiting you?
It solved our problems with tracking all client interactions.
It's a great tool
What do you like best about the product?
As an admin I can support my team to sell better and more
What do you dislike about the product?
Improve the reporting with additional column formulas reference
What problems is the product solving and how is that benefiting you?
Love opportunities
showing 2,331 - 2,340