Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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for CRM, recording client details, purchases and product access. Recording work in cases.
What do you like best about the product?
User friendly. Can be customised easily. Very fast and easy way to keep a track of things.
What do you dislike about the product?
Favorites or easiness to remove or add selections. Usually too many windows open up for me while multiple things going on. It is difficult to close them one by one later.
What problems is the product solving and how is that benefiting you?
It helps the details of the contract and run rate. Which helps to prepare for the next renewal.
Some Pros/ Some Cons... But perfect for Sales Guys for Forecasting & review meetings
What do you like best about the product?
Its UI is go good that any sales rep/professional can use it with minimal training. Although every company has different parameters set, but it's very easy to understand and can be accessed over mobile app as well.
What do you dislike about the product?
UI on Mobile app is not that great and also it doesn't allow to upload/export lists from it via the app.
Most of recent Sales Intelligence/Enablement tools takes time to integrate with Salesforce, so at times it lags when it's integrated to LinkedIn Sales Navigator and other Intelligence/Enablement tools.
Most of recent Sales Intelligence/Enablement tools takes time to integrate with Salesforce, so at times it lags when it's integrated to LinkedIn Sales Navigator and other Intelligence/Enablement tools.
What problems is the product solving and how is that benefiting you?
Forecasting and Dashboards are upto the mark. It helps me forecast my QoQ or MoM numbers during review meetings. Also, it can be accessed from anywhere, so can view/edit the data at any given point of time.
Salesforce—A trusted CRM platform
What do you like best about the product?
* Trusted CRM solution
* Easy to integrate and automate with other applications
*Have transformed itself over the years through upgrades
* Easy to integrate and automate with other applications
*Have transformed itself over the years through upgrades
What do you dislike about the product?
* The lightning version sucks
* Lightning version goes in error while processing any RMA request
* Lightning version goes in error while processing any RMA request
What problems is the product solving and how is that benefiting you?
* The lead generation function is OP for marketing, as well as enabling finance department to integrate their software resulting in one platform solution
* We use sales cloud storing opportunity leads, billing etc
* We use sales cloud storing opportunity leads, billing etc
Your data is well managed here
What do you like best about the product?
The proffesional outlook, data management and support systems
What do you dislike about the product?
The ui can be improved, though it isn't any demerit
What problems is the product solving and how is that benefiting you?
Lead management, data management, team coordination
Salesforce Sales Cloud Review
What do you like best about the product?
In my opinion Salesforce Sales Cloud offers a very easy, user friendly, lot of features needed to increase someone's business processes and sales. Personally as a Salesforce Developer, I find the automations very useful
What do you dislike about the product?
I don't find much drawbacks I can say. Just there are few enhancements which end users require needs some workarounds but they are still possible in Sales Cloud with the help of development
What problems is the product solving and how is that benefiting you?
Improving the Sales Process in the business, giving advance reports, data analytical ,360 degree solutions at one place
Great Tool to work with...once you get the hang of it
What do you like best about the product?
Really like how easy it is to work as a team on the different opportunities where each user is able to do their job better with the inputs coming from other colleagues especially when dealing with many potentials at once.
What do you dislike about the product?
It's not a dislike but more a constructive comment. I started a new job where I had to use SF for the first time. The initial reaction when I logged in the first time was a bit overwhelming where I didn't really know where to start and what to do. Must say I did ramp up quickly afterwards and is very comfortable now. I guess there is a balance between functionnality and UX which needs to be respected but those first days did require some effort on my part and my colleagues which helped me with all my questions.
What problems is the product solving and how is that benefiting you?
Having centralized information found in one place. With the email to case, this enables to spend more time within one tool and reduces the context switching
Salesforce is one the best platform
What do you like best about the product?
The most helpful in the sales that helps people and the companies to help there customer to track there order and create a new order to find the correct information of the orders.
What do you dislike about the product?
There is no such as dislike in the Salesforce it's one of the best platform.
What problems is the product solving and how is that benefiting you?
The Salesforce is benefiting the companies and the users profile which helps in find the previous data of the users and the customers.
Robust CRM and sales pipeline tool
What do you like best about the product?
- highly customisable there's almost not a single app or tool that cannot connect with SFDC
- allows sales leaders and top management to track the pipeline's progress and better forecast.
- easily share comments with 'chatter' for quick actions
- create quotes, save files, log calls, and add comments of meetings and activities to progress with each deal
- easy to use reporting and dashboards
- allows sales leaders and top management to track the pipeline's progress and better forecast.
- easily share comments with 'chatter' for quick actions
- create quotes, save files, log calls, and add comments of meetings and activities to progress with each deal
- easy to use reporting and dashboards
What do you dislike about the product?
- pricey, Sales cloud's price ramps quickly when you have a large team
- very hard to set up by yourself ( which ramps the cost for a system integrator)
- very hard to set up by yourself ( which ramps the cost for a system integrator)
What problems is the product solving and how is that benefiting you?
- Better and more accurate forecasting
- lead routing (rule based)
- allows me to make accurate decision when aligning sales and marketing together (driving more lead gen activities)
- lead routing (rule based)
- allows me to make accurate decision when aligning sales and marketing together (driving more lead gen activities)
Powerful tool to help sales
What do you like best about the product?
The possibility of creating different types of dashboards and the way of obtaining results through the sales funnel is what attracts me most to Sales Force. In addition to integrations with other types of tools.
What do you dislike about the product?
It could have more language options, since it's a global tool. I feel that people may have difficulties due to not having many translation options.
What problems is the product solving and how is that benefiting you?
This tool gives me the possibility of a more macro view of the business, with which I can manage my sales funnel and be more assertive in the results. It also creates a database of customer contacts for possible future actions.
Salesforce is indeed the force behind successful customer Relations.
What do you like best about the product?
A great way to keep the pipeline active and the insights helped me connect with the prospective customers at the right time.
What do you dislike about the product?
Too many manual entries make it a tedious job. To stay updateed the manual enteries will need to be updated as well which might pile on if you are away from keyboard. Also the app should be more vertical friendly.
What problems is the product solving and how is that benefiting you?
One funnel view of the open pipeline helps me create a view for my seniors to know on what stage is my peroformance at and gives a real time update on the sales cycle.
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