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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Holly M.

Easy Sales Tracking with Salesforce Salescloud, but Update Adoption Can Be Challenging

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce Salescloud is very easy to use and it has made tracking the flow of our sales opportunities very easy.
What do you dislike about the product?
Staying on top of updates that I want to implement but our sales team isn’t necessarily ready for.
What problems is the product solving and how is that benefiting you?
We use SalesCloud to track an opportunity from proposal to quoting through to close and it has great easy reporting.


    Higher Education

Good product

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
The customer information for the sales team's tracking
What do you dislike about the product?
For the moment, I haven't seen anything that I dislike.
What problems is the product solving and how is that benefiting you?
With this product, we have clearer information


    Henrik P.

Powerful platform that offers many capabilities!

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
The flexibility of how you can adapt the CRM to your business. Also the stability and capabilities such as reporting, forecasting and adding LWC component to provide a delightful experience!
What do you dislike about the product?
Salesforce offers a great deal of flexibility, but this also means that your company must dedicate sufficient time and resources to continually refine and enhance your processes. Additionally, a frequent comment from our users is that the standard user interface requires too many clicks to accomplish tasks.
What problems is the product solving and how is that benefiting you?
Tracking Sales and revenue.


    Abhishek B.

Great for Client Data Management, but Reporting Needs Improvement

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
One stop shop for client data, health, and inflight opportunities
What do you dislike about the product?
Reporting is a bit limited and cost and hidden fees.
What problems is the product solving and how is that benefiting you?
It allows the business to have a better view of the ongoing sales pipeline.


    Ayush T.

All-in-One Lead Management with Sales Cloud – Simply the Best

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Single platform to manage all lead management tasks
What do you dislike about the product?
Nothing- Sales Cloud is the best tool I’ve used so far
What problems is the product solving and how is that benefiting you?
Getting leads consolidated on one platform


    Facilities Services

Easy to Use and Deploy, Great Features, No Complaints

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use
Easy to deploy
Great feature
What do you dislike about the product?
Nothing really. We are pretty happy with the solution
What problems is the product solving and how is that benefiting you?
Streamlining stream process accross all clouds


    Nain J.

Great Custom Reporting for Closed Lost Opportunities

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Custom reporting for closed lost opps and dashboards
What do you dislike about the product?
It could be more user friendly you need to learn how to use the tool
What problems is the product solving and how is that benefiting you?
Allows me to conslidate sales process have good reporting and track arr


    Consumer Electronics

Excellent Platform for Reaching Customers with Cutting-Edge Technology

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
It is such a great platform to allow me to reach to my customers and way that is staying ahead of the latest and greatest tech technologies available to service oriented businesses
What do you dislike about the product?
There’s nothing that I can think of that. I dislike about this product. It is great.
What problems is the product solving and how is that benefiting you?
It is the best way for me to service my customers in a way that stays on top of technological, advancements and focusing purely on servicing a customer


    Tanya L.

Great Flexibility in Sales Data Organization, Still Exploring the Product

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Flexibility in the organization of sales data
What do you dislike about the product?
I’m just getting started with the product so I’ll let you know
What problems is the product solving and how is that benefiting you?
Allows team to understand their territory and where to focus


    Consumer Electronics

Great Integration and Visibility Across Departments

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Ability to integrate with other cross functional departments like order management. Creating better visibility into the customer journey and touch points. End to end opportunities.
What do you dislike about the product?
It would be good to provide access to some data points why out having a license, ie pipeline details to OM.
What problems is the product solving and how is that benefiting you?
End to end visibility to customer touch points and opportunities. Better collaboration with other departments internally.