Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Best in class for a reason
What do you like best about the product?
It's got a great UI and a well documented learning experience
What do you dislike about the product?
Lots of module items that are not included
What problems is the product solving and how is that benefiting you?
We use Sales Cloud to enable our Sales reps with managing their sales pipeline as well as allowing leadership more insight into our efficiencys and inefficiencys
Great value for sales team, they are able to track the deals follow up on it and close it
What do you like best about the product?
Salescloud is super easy to use, it helps getting deals closed gives really nice dashboard
What do you dislike about the product?
It's not a deal breaker, but it has a learning curve. Once you understand it, you can achieve numerous things with the Salesforce sales cloud.
What problems is the product solving and how is that benefiting you?
Having everything in one place is a challenging thing if you have a large sales team. Salesforce sales cloud helps us keep track of every sales stage which eventually helps us in better communication with clients.
Sales Cloud Review
What do you like best about the product?
Best part is Lead Conversion which is indeed great helpful for your business to grow
What do you dislike about the product?
Still not all functionality is achieved through automation which is badly needed
What problems is the product solving and how is that benefiting you?
Currently we are using in for Education industry where we are converting leads so students can enroll and provide business
Solid product for the all company
What do you like best about the product?
The way you can customize all the interface to make it fit your company specificity
What do you dislike about the product?
The price specially for the add-on module like Einstein for Sales
What problems is the product solving and how is that benefiting you?
Manage all the sales pipeline
Naveen’Plays at Sales Cloud
What do you like best about the product?
The Sales Piepline and the streamline process
What do you dislike about the product?
Integrations at Sales cloud and unavailablilty of security advanced features
What problems is the product solving and how is that benefiting you?
For us Incentive Compensation Management
Robust Solution for Most Sales Use Cases
What do you like best about the product?
Sales cloud is a strong solution if set up correctly for sales teams either remote or colocated. Contains a strong amount of features OOTB that can be customize to suit specific needs.
What do you dislike about the product?
Implementations can get out of control quickly if care is not taken in building out specific use cases. It is exceptionally hard to revert once customizations are made.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps us to keep track of open opportunities and generally provide good visibility into where they fall along the pipeline.
Perfect for mid-large non profit/ for purpose organisations
What do you like best about the product?
Salesforce offer significantly discounted licences for non profit purpose driven organisations which make it possible for good onboarding and engagement processes to be managed in a crm tool built for big industry.
What do you dislike about the product?
Flexible and point-and-click development options are hard to dislike but with all highly configurable crms it requires good management of architecture for long term scalability.
What problems is the product solving and how is that benefiting you?
Onboarding for aged care services
Excellent if an organization doesn't over complicate it
What do you like best about the product?
Everything in one place, and easy to organize , clean UI. Easy to customize for specific user needs.
What do you dislike about the product?
Sometimes custom builds can over complicate the end user experience...or if forced to put bad data in, you get bad data out. Can be a lot of moving parts of end users don't get proper training on Einstein. Sometimes too many reports, equates to too many cooks in the kitchen.
What problems is the product solving and how is that benefiting you?
Lack of having to rely on spreadsheets to track marketing data for sales campaigns
Trying to get the most out of it
What do you like best about the product?
widespread expertise... i'm able to get support from all directions
What do you dislike about the product?
Some clientele types are not available, therefore a great degree of customization is required
What problems is the product solving and how is that benefiting you?
complete oversight
Overall Sales Cloud is great.
What do you like best about the product?
Easy to use and one of the best products I've seen that helps sales teams engage with our customers in the most effective and efficient way possible.
What do you dislike about the product?
Wish there was some more customization to privacy settings. Lots of tools we would love to implement but can't because of so. Also, would love to see more customization with the mobile app.A little frustrating the amount of money that has to be invested.
What problems is the product solving and how is that benefiting you?
We are still working on implementing but see the bigger picture if quoting within Sales Cloud and having all our customer data in a central location.
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