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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Juhani R.

Easy to use and modify

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud can easily be extended and modifies to fit the needs of the company's sales people.

It offers a 360 degree view of the customer and can be integrated with low code tools to other external systema as well.
What do you dislike about the product?
I cannot think of anything negative to say about Sales Cloud
What problems is the product solving and how is that benefiting you?
We have used many legacy systems before but now salescloud can display all neccessary data in one place.


    Automotive

Awesome possibilities

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Intuitive operation, flows, apex, dataloader.
What do you dislike about the product?
Prices are rising regularly and not insignificantly. It is natural due to inflation and new functions are also added regularly, but it is a comitment of the companies to get involved with Salesforce, as it involves a high investment and transparency regarding the expected price increase would be great.
What problems is the product solving and how is that benefiting you?
As an independent consultant, I have many customers with different uses of the Sales Cloud.


    Logan M.

Sales Cloud is so helpful for managing my client relationships

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
The capability to organize my data however I want to
What do you dislike about the product?
Fields that only allow a certain amount of characters
What problems is the product solving and how is that benefiting you?
Having all notes and relative information at my fingertips. Not having to flip through pages of notes to understand where a deal resides in the pipeline


    Computer Software

One stop solution for your Sales cycle

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
It is the most used product of Salesforce. I like how Salesforce has worked on identifying the typical details about the process and offered it as a package. Also, the added capability to customise it as per the needs is cherry on the cake. I'm loving the new 'Intelligence View' on the leads.
What do you dislike about the product?
Nothing specific at the moment. One thing I like to see improved is the searching capabilities throughout the Salesforce. Sometimes it is difficult to find the records based on the field value.
What problems is the product solving and how is that benefiting you?
Sales Cloud is an important product to manage our Sales process and it provides us critical insights to improve our Sales numbers and the analytics helps act on the areas that needs attention.


    Accounting

A Salesforce review

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
It helps to easily track opportunities, contacts and accounts.
What do you dislike about the product?
Other systems such as Hubspot are easier to find things
What problems is the product solving and how is that benefiting you?
It's very easy to consult data in a browser, mobile and the app


    Information Technology and Services

Sales cloud is All in One

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
1. Its user friendly interface
2. Ability to do customizartion
3. Analytics and Reporting power
4. Integration with other platforms
5. Scalability
What do you dislike about the product?
I think it offers everything what i needed, integration can sometime be challenging and requires technical expertise
What problems is the product solving and how is that benefiting you?
Centralised Customer Data, Improved Communication and enhaced collaboration along with analytics are few benifits


    Computer Software

It feels great that i have this knowledge to work with salesforce and provar

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
The ability to use the cloud as it is and the ability to customise it to any extent is what makes me exited about salesforce I love the fact it adapts to business process whatso ever your process has been and a ready process for new businesses! I love this fact
What do you dislike about the product?
One thing I dislike about salesforce is that rendering of custom validation and flow rules is always lagging which can be improved. If we have multiple flows and automation running the code is executed with a great gap which can be improved.
What problems is the product solving and how is that benefiting you?
Getting each of the services on one platform is a great win for Salesforce I am not needed to go to different different chrome tabs to get things done everything is in one roof.


    Saravanan V.

Sales force Cloud is a user friendly to use and which helps to get the report in a customizable way.

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Mainly thhe interface,because few softwares are there which is quite takes time to learn. But salesforce is kinda easy to handson.
What do you dislike about the product?
may be the cost, when it comes to a startups it might not be bingeworth of using.
What problems is the product solving and how is that benefiting you?
Mainly helps in the analystics.


    Sumit S.

Salesforce Sales cloud Review

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
I like sales cloud because of its Activity Management, connect with customers and track deals across every channel, AI powered sales cloud.
What do you dislike about the product?
I don't have any dislike. But it is expensive, customisation to implement business process.
What problems is the product solving and how is that benefiting you?
It helps us to streamlines sales processes, offering contact and lead management, sales automation, and analytics


    Automotive

Sales Cloud helps our teams work together.

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud made it easy to establish best practice processes by way of standard objects and fields.
What do you dislike about the product?
I cannot think of any downsides. As always Salesforce offers out of the box functionality but allows customization to cater to individual needs
What problems is the product solving and how is that benefiting you?
Keeping our sales and service teams on the same platform