Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales cloud review
What do you like best about the product?
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What do you dislike about the product?
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What problems is the product solving and how is that benefiting you?
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Salesforce is continuously getting better
What do you like best about the product?
Salesforce is highly customizable and is continously getting better by adding new features and improving processes.
What do you dislike about the product?
What I don't like about Salesforce are limitation on number groups and row level formula field that can be in a report. Another dislike is limitation on SOQL queries, such as inability to compare values of one field vs another field and inablity to group on formula fields.
What problems is the product solving and how is that benefiting you?
Salesforce is solving the sales pipeline management and supports financial reporting. We recently enhanced the system, with custom development, to make pipeline management easier for the sellers and added CRMA to get insight to pipeline and revenue movement that benefits the sales team.
A powerful tool - with the right resources, almost anything can be done!
What do you like best about the product?
I've been an admin for about 7 years, and now moreso than ever before, there's almost no request that I could get where the answer would just be "not possible". Are there certain scenarios that could be more easily done on other platforms? Yes. But Sales Cloud is the best do-it-all solution out there.
What do you dislike about the product?
Because Salesforce is an ever-evolving product, sometimes there can be solutions to older problems that get overlooked to provide solutions to the more recent issues & improvements.
What problems is the product solving and how is that benefiting you?
It is a fantastic place to house all customer data, allowing you to put insights into certain customers and potential customers. Our customer success has become greatly more successful since implementing Salesforce, as has the average score that customers provide in their post-customer-service surveys.
You have no other choice to accelerate DT and Pipeline Management
What do you like best about the product?
All the necessary features to manage sales are ready to use. Once you adapt to the harmony of Account, Contact, Opportunity, You would recognize how other tools are so uncomfortable.
What do you dislike about the product?
Actually, this is kind of a merit at the same time, there are so many configurations to customize.
What problems is the product solving and how is that benefiting you?
When you use excel files or mannually write documents, it's so hard to manage version control, but it helps me to see the sales situations integrated.
The joy of clicks.
What do you like best about the product?
One of the best features is the ability to get things done without a developer.
What do you dislike about the product?
Struggle with flow builder. Would like more resources
What problems is the product solving and how is that benefiting you?
One stop place for all sales
SFDC is the industry standard for a reason
What do you like best about the product?
- Simplicity of use, but ultimate configurability
- Easy to automate
- Easy to automate
What do you dislike about the product?
Unfortunately the move to lightning has actually left some Classic functionality behind. Primarily around selection and opening additional tabs. Some visibily options as well.
What problems is the product solving and how is that benefiting you?
Connectivity!
Help to make sales in a easy and fast way
What do you like best about the product?
Freedom on what as a user you can do on the system
What do you dislike about the product?
Price too high and not so out of the box but need some customization
What problems is the product solving and how is that benefiting you?
Gather all data's in one place and enable an easy reporting
Senior Salesforce Developer
What do you like best about the product?
Consistant user interface and flow for standard processes.
What do you dislike about the product?
Inconsistancy in how some standard objects are treated in APEX vs others (Opportunity team, Territories vs Account/Contact). For example, trigger usage availability.
What problems is the product solving and how is that benefiting you?
Allowing all our sales team to all follow the same flow and engage with supporting team members in a single place.
Secure and easy
What do you like best about the product?
OOB capabilities and available options for customozation
What do you dislike about the product?
Confusion around account, person account individual accounts.
What problems is the product solving and how is that benefiting you?
Cloud, compliant, Industry specific packages
Salesforce Administrator Developer
What do you like best about the product?
UI perfect for end users and admins . Use cases for pevery business.
What do you dislike about the product?
Difficult to learn about and kerp up with all the new features coming out
What problems is the product solving and how is that benefiting you?
Closing deals faster
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