Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great product!
What do you like best about the product?
Actionable insight
Easy to implement
User friendly
Easy to implement
User friendly
What do you dislike about the product?
Nothing, it's a great product. I've completed a number of implementations and it's made a real difference to the businesses that have used it
What problems is the product solving and how is that benefiting you?
Tracking team and business performance
Good solution
What do you like best about the product?
Many out of the box features available to use readily
What do you dislike about the product?
No offline capabilities, mobile app Salesforce One has limited features
What problems is the product solving and how is that benefiting you?
CRM functions for the Sales team
Easy to use
What do you like best about the product?
Easy Navigation
User friendly
Customizable
Easily can integregate
User friendly
Customizable
Easily can integregate
What do you dislike about the product?
Features are limited i see no updates from sf with new features
What problems is the product solving and how is that benefiting you?
Making sales user journey simple to sell products
The best cloud
What do you like best about the product?
Salesforce sales cloud is one of the best cloud in the market
What do you dislike about the product?
If the subscription is cheaper, it would be even better.
What problems is the product solving and how is that benefiting you?
Integrate all team together, tracking opportunities and engagement with customers, analytics build in
It just makes sense!
What do you like best about the product?
It just works & makes sense! Also flows!
What do you dislike about the product?
Convincing sales teams to use it properly
What problems is the product solving and how is that benefiting you?
Having a single source of truth for customer data.
Easy
What do you like best about the product?
I love how easy it is to customise, allowing you to empower your end users
What do you dislike about the product?
Nothing to note that needs to be mentioned
What problems is the product solving and how is that benefiting you?
Einstein AI
Transformative
What do you like best about the product?
Customer overview especially contact across multiple channels which is something we didn't have before.
What do you dislike about the product?
No downside discovered yet although console can sometimes appear cluttered
What problems is the product solving and how is that benefiting you?
All systems easily accessible in one place
Review of an Admin
What do you like best about the product?
Salesforce Salea Cloud is the only tool my team uses to track all their partnerships deals, report on existing partners and do their day to day job defectively
What do you dislike about the product?
Infrequent features updates , outlook integration removal
What problems is the product solving and how is that benefiting you?
It provides clear pipeline view, gives visibility of ongoing negotiations and proved great reporting
Sales Super Cloud
What do you like best about the product?
Opportunity to centralise all my sales team activity in a single place.
What do you dislike about the product?
UX/ UI could be improved. Reporting could be easier.
What problems is the product solving and how is that benefiting you?
Customer interactions centralisation.
Good to have Salesforce knowledge
What do you like best about the product?
Services to customers,best practices of Administration,out of box functionalities with AI.
What do you dislike about the product?
testing needs to improve.release updates leads to disruption in services.
What problems is the product solving and how is that benefiting you?
Customisation like apex, building ui
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