Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce is a must
What do you like best about the product?
A single view of your business pipeline and customer relationships
What do you dislike about the product?
Nothing - there is no better CRM system!
What problems is the product solving and how is that benefiting you?
Single view of client
Essential for SMEs
What do you like best about the product?
Easy to use single source of truth for our complex data needs
What do you dislike about the product?
Complex to learn at the beginning of your Salesforce journey
What problems is the product solving and how is that benefiting you?
Complex sales needs are streamlined
UWA sales experience
What do you like best about the product?
One place for all the sales need.
Opportunities are easier to follow.
Opportunities are easier to follow.
What do you dislike about the product?
Too many options and it makes the sales person feel overwhelmed
What problems is the product solving and how is that benefiting you?
All the documents are integrated
Satisfied in all matters
What do you like best about the product?
Opportunities and accounts is great to keep track and organize business
What do you dislike about the product?
Nothing, each business has its own needs
What problems is the product solving and how is that benefiting you?
Helps keep business in line , great overview and reporting
Field Sales Made Easier
What do you like best about the product?
After COVID and all the changes that happened with it, with everything moving to online, and then the market opening up again, we struggle to allocate accounts and be efficient for our field sales reps. Maps came into place after attending SF sessions last year, and the guys can't be happier. Account allocated fairly and losing all the gaps optimising coverage
What do you dislike about the product?
It's no the simplest or cheapest tool to install, but worth it
What problems is the product solving and how is that benefiting you?
Accounts distributed fairly and based on logic we have between the different sales reps/teams
Great tool
What do you like best about the product?
The use of sales processes allows us to differentiate between the different ways we use the tool.
Like the use of the out of the box quote pdf functionality
Like the use of the out of the box quote pdf functionality
What do you dislike about the product?
Limitations on Customisation of the quote pdfs
What problems is the product solving and how is that benefiting you?
Pipeline management
Salesforce cloud is efficient
What do you like best about the product?
Great centralized place to store our data and gives everyone in the org access.
What do you dislike about the product?
Expensive and hard to customize. Sf reps aren't very helpful.
What problems is the product solving and how is that benefiting you?
Keeps out customer contacts in one place and has analysis.
Best tool to manage customer relationships
What do you like best about the product?
It's easy to manage a pipeline. I like how it allows me to slice and dice data
What do you dislike about the product?
Nothing. It's an amazing platform. Love it.
What problems is the product solving and how is that benefiting you?
Visualize my progress
Productivity
What do you like best about the product?
Allows my agents to close deals and manage contact so easily, previously was using execl spreadsheet and sales cloud has transformed their business procceses
What do you dislike about the product?
Can switch agents between sales cloud and service cloud
What problems is the product solving and how is that benefiting you?
Contact different departments to leads and contacts
Perfect solution for b2b crm and business automations.
What do you like best about the product?
There are plenty of out of the box features that cover most of the uses cases for b2b crm silutions.
What do you dislike about the product?
Some customisations are limited, it would be nice to have more flexibility
What problems is the product solving and how is that benefiting you?
Opportunity pipeline automations and tracking, a bit of marketing automations, forecasting and reporting
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