Agentforce Sales
Salesforce, Inc.External reviews
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Salesforce Sales Cloud
What do you like best about the product?
The innovations and features coming with the change to the Lightning have enabled us to be more.synamic and flexible in meeting our business's needs
What do you dislike about the product?
Some of the core features are still lagging behind in the conversion to Lightning, forcing us to make workarounds. Looking forward to seeing Salesforce catch up on this to make the platform even more powerful.
What problems is the product solving and how is that benefiting you?
Having Salesforce in place is giving Users access to all the relevant data in one place, and is accessible to all; no more having the data limited to just one User!
Robust platform that gets what sales teams need.
What do you like best about the product?
Overall, the Sales Cloud is a robust core Salesforce platform that provides many out of the box capabilities that a sales team needs to leverage. Being able to track commissions, break territories down In configurable ways, and have tasks for reminders can save a sales person time. On top of that, the ability to configure additional automation specific to your company's unique process is incredibly powerful.
What do you dislike about the product?
Probably the biggest hinderence is reporting and task configuration. The base reports function is fine for just a simplementation object
What problems is the product solving and how is that benefiting you?
The Sales Cloud has helped us create a larger pool of cross-sell opportunities by tracking historical opportunities and assessing time to closure, greater visibility for pipeline management, and task automation to help sales people with their next actions in a timely manner
Delivering Robust Software
What do you like best about the product?
From a developers perspective, there are a wide range of tools which have been helpful in delivering a quality product to clients. Lightning web components are great because they are similar to other frameworks (react, angular, etc.) and allow for highly customized user experiences
What do you dislike about the product?
The process of editing code could be improved. A dedicated salesforce IDE would be ideal. Dev console lacks modern IDE conveniences, VS Code can be cumbersome to use with all of the extensions and does not always work when customer orgs have large codebases, and code builder is limited by the web browser.
What problems is the product solving and how is that benefiting you?
Salesforce is making the CPQ process for my clients more efficient, so they can track and measure sales
Long time Salesforce user and Admin
What do you like best about the product?
Clicks not code! Fast development for the admin and fast turnaround for stakeholders/users!
Having all your accounts , contacts and sales information in one place is invaluable!
Having all your accounts , contacts and sales information in one place is invaluable!
What do you dislike about the product?
I've used multiple CRMs and they all have their quirks but Sales Cloud is far and away better than anything else I've used.
What problems is the product solving and how is that benefiting you?
We are moving all of our data to Salesforce so we will have a full 360 view of our customer and will be able to sell and service them more efficiently.
Great platform
What do you like best about the product?
Flexibility, ability to configure complex workflows, constantly putting out new features based on user feedback
What do you dislike about the product?
Out of the box reporting could be better
What problems is the product solving and how is that benefiting you?
Mostly pipeline management and tracking
I have been working as a Salesforce developer (including Sales Cloud) for 3 years
What do you like best about the product?
I like Opportunity stages sales process. I think this is an exemplar of how to sell effectively
What do you dislike about the product?
Cost, Sales Cloud is pretty expensive for small businesses
What problems is the product solving and how is that benefiting you?
Sales Cloud creates the right sales process for customers who don't already have one in place, and adjusts the existing sales process. It provides many out-of-the-box features for a quick start.
Sales Cloud is peak sales CRM, but still could be improved
What do you like best about the product?
The object structure and the master-detail and lookup relationship capabilities (alongside derivative formulae and roll up summaries)
What do you dislike about the product?
The current limitations imposed on email template development, 3 different declarative automation types.
What problems is the product solving and how is that benefiting you?
At the end of the day, it's about data classification and visualization that would not be as easy to do with an excel spreadsheet
Sales Cloud review
What do you like best about the product?
Helping Fastrack out business and enhances user experience..
What do you dislike about the product?
Limited functionalities in Salesforce developer edition org.
What problems is the product solving and how is that benefiting you?
High Price..
Easy to configure, Simple to Use
What do you like best about the product?
Salesforce is a complete sales system that is easy to use out of the box with some very simple customization.
What do you dislike about the product?
There are a lot of advanced features that can clutter up the application for users that don't need them.
What problems is the product solving and how is that benefiting you?
It's allowing us to easily track visits to our customers and to provide insights into their history.
Salesforce Developer
What do you like best about the product?
For me, it's base relationships between Account, Contact and Opportunity with Lead converting. I am also exited about Person Accounts and implicit record sharing
What do you dislike about the product?
Nothing, it looks like each functionality is useful and suitable for businesses processes
What problems is the product solving and how is that benefiting you?
Lead generation, closing opportunities and working together for big opportunities
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